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Troubleshooting
Error Messages
If an error message is present on the coffee maker, you can use the table below as a
reference to isolate and correct the problem.
NOTE:
The Espresso Café handheld programmer m ust be connected to
the coffee maker to view error messages.
ERROR MESSAGE
b re we r h ome
e r r or
s ta rt b utt on
j a mme d
w ate r re se rv oir
i s e mpt y
m il k c ani ste r
i s e mpt y
m il k c on ve y or
i s e mpt y
m il k d oo r
i s ope n
o ve rf l ow
p o d se n so r
64
ACTIONS REQUIRED TO RECTIFY ERROR
► Switch the coffee maker power OFF for 10 seconds,
01
and switch it ON again. The b rewer will cycle to
reset. If the error persists, check the b rewer
assemb ly (including motor and sensor b oard), wiring
and control b oard.
► The green START b utton is stuck in the pressed
02
position. Release the b utton if it is jammed. If the
error persists, check the START button circuit b oard.
► The reservoir is not filling - check the main water
03
supply, inlet valve, water tubing and control board.
► The empty milk canister must b e replaced with a
04
new one. If the error persists, check the lower
sensor b oards on the conveyor.
► Milk canister may not be installed properly.
► This error is caused b y either a faulty upper sensor
0 5
or a faulty dispenser motor. Replace the faulty
component.
► Close the milk door. If the error persists, check the
06
door sensor circuit b oard.
► Water overflow inside the coffee maker (base).
0 7
Remove the waste b in and clean the overflow using
a sponge or ab sorbent towel.
► The pod sensor on the b rewer has detected
0 8
something. A pod may b e jammed or the b rewer
sensor b oard is faulty and must b e replaced.
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