Repairs / Returns To Ecolab Engineering Gmbh; Conditions For Returns - Ecolab EcoAdd Manuel D'utilisation

DANGER!
Risks when commissioning equipment which has
been damaged during transportation.
Installation or starting up must not take place if any transport damage is
detected when unpacking the system.
By installing/commissioning damaged pump, unmanageable errors may
occur, which may lead to irreparable damage to personnel and/or the pump
with the use of aggressive dosing agents.
Transport inspection
NOTICE!
Check the delivery for completeness and damage.
In case of visible damage, proceed as follows:
n Do not accept the delivery or accept provisionally.
n Note the extent of damage on the transport documents (delivery note) of the carrier.
n Report the damage.
Report any defects as soon as you notice them.
Damage claims can only be filed within the applicable period for
complaints!
1.3

Repairs / returns to Ecolab Engineering GmbH

1.3.1

Conditions for returns

DANGER!
Information about sending pumps to Customer Service.
Note that our Customer Service department will accept delivery only of
parts and pumps that are clean, have been flushed with water and are free
from metering agents.
Always thoroughly clean all parts before returning parts and pumps.
Please also pack the returned goods in a suitable bag to prevent residual
moisture from leaking into the surrounding packaging.
Together with the returned pump, please include a copy of the product data
sheet for the metered chemical being used so that our service employees
can use the required PPE when working with the pump.
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General information
417102276 Rev. 5-02.2020