11. Troubleshooting - SciCan STATCLAVE G4 Manuel De L'utilisateur

11. Troubleshooting

Problem
Unit does not power ON.
There is water under the
machine.
Instruments do not dry.
Cycle interrupted — NOT
STERILE, Cycle aborted
— NOT STERILE and
CYCLE FAULT messages.
Excessive steam coming
from the front of the
machine.
Machine will not start and
touchscreen shows
next to:
Possible Cause
Power cord or main power
issue.
Spill over from refilling.
External water tank feed issue.
Improper loading.
Wrong cycle selection for this
particular load.
Chamber draining issues.
The STOP button was
pressed while the unit was in
operation.
A power outage or power
fluctuation occurred while the
unit was in operation.
Door seal issue.
Clean water level low.
There is a water quality
problem. Press icon to
view detail.
Venturi water level low.
There is a problem
locking the door.
Possible Solution
Check that the unit is plugged into a properly grounded outlet and that the
power cord is firmly seated at the rear of the machine.
Try another circuit. Power unit OFF for 10 seconds and then
power ON again.
Check that water was not spilled when filling the reservoir.
Check that the tube coming from the external tank (if fitted) is completely
pushed into the clean water fill port.
Run a Vacuum Test. If water drips from the underside of the unit during
the test, call your SciCan dealer.
For optimal drying, allow the cycle to continue to completion.
Make sure the instruments are loaded correctly in the chamber. Refer to
Section 5. Loading Instruments.
Chamber filters are blocked.
See Section 10.9 Cleaning the Chamber Filters.
Wait a few minutes and try running a cycle again before proceeding to the
next solution.
NOTE: STATCLAVE units connected to the Internet and registered
with SciCan will automatically send Cycle Fault messages to SciCan's
international service center.
Open and close the door then attempt another cycle. Check the door seal
for misalignment or damage. Replace the door seal if required.
See Section 10.11 Replacing the Door Seal.
If the leak persists, turn the unit OFF, remove the load and contact your
SciCan dealer.
If water level is too low, refill the reservoir.
Check that the water level sensor floats freely.
Refer to the steps described in Section 4. Filling the Water Reservoirs.
If the water quality is inadequate, you have likely used water that is not
steam-process distilled or is improperly distilled.
Empty the clean water reservoir and refill with steam-process distilled
water containing 6.4 ppm or less of total dissolved solids (having
conductivity of 10 μS/cm or less).
If water level is too low, refill the reservoir.
Check that the water level sensor floats freely.
Refer to the steps described in Section 4. Filling the Water Reservoirs.
Check for instruments jamming the door.
Check the door seal for obstructions.
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