Durr Dental VistaScan Mini Notice De Montage Et D'utilisation page 88

Troubleshooting
Problem
Lamination of the image
plate becoming detached
at the edge
EN
13.2 Software error
Problem
"Too much ambient light"
"Incorrect power supply
unit"
"Overtemperature"
"Erasure unit fault"
Imaging software does not
recognise the unit
36
Probable cause
Incorrect retainer system used
Image plate handled incorrectly�
Probable cause
Unit exposed to too much light
Incorrect power supply unit con-
nected
Laser or erasure unit too hot
LED defective
Unit not switched on
Connecting cable between unit
and computer not correctly con-
nected
Computer does not detect any
connection to the unit�
Hardware fault
The IP address of the unit is be-
ing used by another appliance�
Solution
Only use original image plates
i
and film retainer systems�
Use the image plate correctly�
i
Observe the operating instruc-
i
tions for the image plates and
film retainer systems�
Solution
Darken the room�
i
Turn the unit so that no light can
i
fall directly into the entry slot�
Use the power supply unit
i
provided�
Switch off the unit and allow it
i
to cool�
Inform a service technician�
i
Switch on the device�
i
Check the connecting cable�
i
Check the connecting cable�
i
Check the network settings (IP
i
address and subnet mask)�
Inform a service technician�
i
Check the network settings (IP
i
address and subnet mask) and
assign a unique IP address to
every appliance�
Inform a service technician if the
i
problem persists�
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