EGO AURA-R2 RMR1500E Mode D'emploi page 27

Error code Description
6011 Mower failed to leave charging station
6012 Theft detected
Charging station or local RTK station
6013
moved
6014 Local RTK station moved
6015 Weak antenna signal strength
6016 Mower permanently locked
6017 Mower falling down
Solution
The mower can't leave the charging station.
1. Ensure there are no obstacles near the charging station and that it is
installed on a level surface.
2. Then press the Start + OK button on the mower, or tap Clear Error in
the app to resume operation.
If the error persists, contact EGO support for remote assistance.
The mower is out of the geofenced area.
1. If the mower is within the geofence, enter the password to unlock
it, then press the Start + OK button on the mower to clear the fault
code. If it continues to report stolen, contact EGO support for remote
assistance.
2. If the mower is outside the geofence but recoverable, move it back into
the geofence and repeat step 1.
3. If the mower is lost, contact law enforcement and retrieve it based on
the location uploaded by the mower.
1. Check if the local RTK station or charging station have been moved. If
so, return them to their original positions first.
2. Press the Start + OK button on the mower, or tap Clear Error in the
app.
3. If you cannot return them to their original positions or the fault persists,
follow the RTK base station relocation procedure or charging station
relocation procedure on the app's settings page.
1. Check if the local RTK station position has been moved. If so, first
restore it to its original location.
2. Press the Start + OK button on the mower, or tap Clear Error in the
app.
3. If unable to return it to its original position or the fault persists, follow
the RTK base station relocation procedure on the app's settings page.
1. Check the local RTK station and remove any obstructions on the top.
If the error persists, contact EGO support for remote assistance.
The mower is permanently locked.
1. Log-in to EGO Connect using the mower's master account and unlock.
The mower has fallen down.
1. If the ground is uneven, level the lawn.
2. Check if the boundary slope exceeds the slope limit (8.5°). If it does,
adjust the boundary.
3. Check if the working slope exceeds the slope limit (26.6°). If it does,
set the area as a no-go zone.
4. Press the Start + OK button on the mower.
5. If the mower repeatedly gets dumping in the same spot, create a no-go
zone for the area where it fails to escape.
If the error persists, contact EGO support for remote assistance.
ROBOTIC MOWER — RMR1500E/RMR3000E/RMR6000E
EN
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