Error code
Description
Unstable power supply to charging
5001
station
Abnormal charging voltage to the
5002
mower
5003
Abnormal RTK station antenna
6001
Mower trapped
6002
Mower trapped
6003
Mower stuck
6004
Mower trapped
Solution
1. Power off and power on the charging station, then press the Start +
OK buttons.
If the error persists, contact your EGO service provider to replace the
power supply.
1. Power off and power on the charging station, then press the Start +
OK buttons.
If the error persists, contact EGO support for remote assistance.
1. Power off and power on the RTK station, then press the Start + OK
buttons.
If the error persists, contact EGO support for remote assistance.
The mower is trapped due to vision obstacles.
1. If there are obstacles near the mower, remove them; if the mower is in
a confined space, move it to an open area.
2. Press the Start + OK button on the mower, or tap Clear Error in the
app to resume operation.
3. If the mower repeatedly gets stuck in the same location, create a no-
go zone for that area.
If the error persists, contact EGO support for remote assistance.
The mower is trapped due to collision.
1. If there are obstacles near the mower, remove them; if the mower is in
a confined space, move it to an open area.
2. Press the Start + OK button on the mower, or tap Clear Error in the
app to resume operation.
3. If collisions persist in the same location, create a restricted zone for
the area where escape attempts fail.
If the error persists, contact EGO support for remote assistance.
The mower is stuck due to slipping.
1. If the ground has pits, level the lawn; if the ground is slippery, clear
standing water.
2. Press the Start + OK button on the mower, or tap Clear Error in the
app to resume operation.
3. If repeated slipping occurs in the same spot, create a no-go zone for
the area where the mower failed to escape.
If the error persists, contact EGO support for remote assistance.
The mower is trapped due to lifted.
1. If the ground is uneven, level the lawn.
2. Press the Start + OK button on the mower, or tap Clear Error in the
app to resume operation.
3. If the mower repeatedly gets lifted in the same spot, create a no-go
zone for the area where it fails to escape.
If the error persists, contact EGO support for remote assistance.
ROBOTIC MOWER — RMR1500E/RMR3000E/RMR6000E
EN
25