Troubleshooting - DS Produkte HZ-S04 Mode D'emploi

Troubleshooting

If the device does not work properly, fi rst check whether you are able to rectify the
problem yourself.
Do not attempt to repair a defective electrical device yourself!
Problem
The device does
not work. Nothing is
shown on the display.
"Err" error message on
the display.
"E2" error message on
the display.
The device switches
off and cannot be
switched on.
During use, an
unpleasant smell is
detected.
53
Possible cause / solution / tips
• Is the device in standby mode? Press the
START / STOP button.
• Is the mains plug not inserted in the plug socket
correctly? Correct the fi t of the mains plug.
• Is the plug socket defective? Try another plug socket.
• Check the fuse of the mains connection.
• The measuring range of the scale has been exceeded.
Only weigh ingredients up to no more than 5 kg.
• The mixing bowl is not inserted correctly. Place the mix-
ing bowl into the mixing bowl mount and press it down
until you hear it engage.
• The mixing bowl is open or the mixing bowl lid or steaming
attachment is not locked on properly. Correct the fi t of the
mixing bowl lid / steaming attachment.
The motor has overheated.
1. Switch off the device using the On / Off switch.
2. Remove the mixing bowl and open it.
3. Reduce the quantity and / or add a little liquid.
4. Wait for around 5 minutes (cool-down time).
5. Close the mixing bowl and reinsert it in the motor unit.
6. Switch on the device using the On / Off switch. If the
device still cannot be switched on after the cool-down
time, contact the customer service department.
• Is the device being used for the fi rst time? A smell often
develops when new devices are fi rst used. The smell
should disappear after you have used the device several
times.
• If the motor is placed under too much strain, as well as
the device being switched off by the electronic protec-
tive switch, a smell may be produced due to the heated
motor. However, this is completely harmless. After the
cool-down time, the device is in full working order again.
EN