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the printed label. In some cases, there may be no label printed out. Click
the Start button to continue the job.
9.
Printer ready timeout error:
time. This is often due to some issue with the printer. If that is the case, a
description of the printer error will be included in the jam message, for
example, "Printer: Ribbon has ended". Take steps to resolve the printer
error, and then click the Start button to continue the job.
10.
Stepper board communication error:
with the stepper control board. Click the Start button to continue the job. If
this fault keeps happening, call OPEX service.
There is a Diagnostics screen that can help troubleshoot printer and labeler
faults. This screen is available at Diagnostics > Device > Print & Label. It
shows the motors and sensors in the printer-labeler system. The motors can
be operated from this screen, and the status of the sensors can be viewed.
However, some familiarity with how the printer-labeler system works is required
in order to use this screen.
If there are labeler errors that do not get resolved using this help information,
please call OPEX service.
Figure 141: Label missed by labeler pad
The printer did not respond to the labeler in
Mail Matrix Operator Manual
OPEX Corporation
This indicates a communication error
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Chapitres
