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No iBOTs Detected
Description
This jam occurs when the Real-Time Controller cannot detect
any iBOTs in the system.
Resolution
Try these steps to recover from this jam:
1. Verify that there is indeed at least one iBOT in the machine, and that the
power on all iBOTs in the system is turned on.
2. Exit the host program, wait 10 seconds, and then restart it. Use the iBOTs
tab in the Run screen or the iBOTs screen in diagnostics to check if the
iBOTs in the system have now been recognized.
3. If no iBOTs have been recognized, place a Service call to OPEX.
Printer Response Missing
Description
This is caused when the Printer is not communicating with the
host computer.
Resolution
Check the status of the printer from the control panel of the
printer located on the side of the labeler. If any fault condition is displayed on
the panel (for example "Ribbon End"), rectify the condition. If the control panel
indicates "OFFLINE", press the LINE button to bring the printer back online.
Resume the job by selecting the Start button on the run screen. If the problem
persists, please call OPEX service.
Software Error or Software Problems Detected
Description
This jam occurs when an unexpected situation arises in the
software.
Resolution
Click the Start button on the Run screen to continue running.
Mail Matrix Operator Manual
OPEX Corporation
169
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Chapitres
