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Too Many Verifier Rejects
Description
This is caused when the verifier does not clearly read the labels.
If the verifier fails to read the barcode on a number of successive labels, then
the machine stops with this jam.
Resolution
Check for correct printing of labels, and for proper label
placement on the mail pieces.
If possible, look at the last labeled piece, which would be on the iBOT that has
just left the labeler location. Check the location of the label on the piece to
ensure that it is correct. Look at the label and check that it is printed correctly.
Misaligned printer ribbon or label feed can cause parts of the text or barcode to
fall off the edge of a label. If that is the case, then open up the printer and
rectify the problem.
If everything seems all right, but the problem persists please call OPEX
service.
"Unknown" jam or "Unknown Reason" jam
Description
An "Unknown Reason" jam occurs if the Real-Time Controller
signals a jam that the host is not familiar with. This could occur, for example, if
the Controller software has been upgraded, but the host software has not.
Resolution
Click the Start button on the Run screen to continue running.
If this jam occurs frequently, make a Service call to OPEX.
"Failure to Unload" jam
Description
This jam occurs when an iBOT is at the destination bin of the
piece it is carrying, but is unable to deliver it into the bin.
Resolution
Check to see why the iBOT is unable to unload its piece, and
rectify the situation. Some possible situations are described below:
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Mail Matrix Operator Manual
OPEX Corporation
Publicité
Chapitres
