Troubleshooting; If Damage Is Suspected - Sony UP-55MD Mode D'emploi

Troubleshooting

If Damage is Suspected

The following troubleshooting checks will help you
correct the most common problems you may encounter
with your unit. Before proceeding with these trouble
checks, first check that the power cord is firmly
connected. Should the problem persist after you have
applied the remedy, unplug the unit and contact your
Sony dealer or local authorized Sony service facility.
Symptoms Possible causes and remedies
Nothing appears on • The POWER switch of the printer is
the video monitor not set to ON.
tSet the POWER switch of the
even if you press any
of the operation printer to ON.
buttons. • The POWER switch of the video
monitor is not set to ON.
tSet the POWER switch of the
monitor to ON.
• Connections may not be correct.
tCheck connections and rectify, if
necessary. (See page 13.)
No message appears An incorrect signal is input.
on the regular screen. tSelect another input signal on the
INPUT SETUP menu. (See
page 19.) Or, set the connected
video equipment to playback mode,
if it is currently set to another modes
such as stop mode.
No message or image • If an image captured in memory
appears on the regular appears when the SOURCE/
screen. MEMORY button is pressed,
SOURCE on the OUTPUT SETUP
menu is set to THRU.
tChange the SOURCE setting to
EE. (See page 53.)
• When the menu is displayed by
pressing the MENU button, the
DISPLAY setting of the video
monitor is set to OFF.
tSet the DISPLAY setting to ON
by pressing the DISPLAY button.
(See page 43.)
No message appears The contrast of the printer display
on the printer window window is not set correctly.
display. tAdjust the brightness of the printer
window display using the LCD-
CNTR. item on the SYSTEM
SETUP menu. (See page 62.)
Symptoms Possible causes and remedies
The printer does not • An error message appears on the
print. display.
tPerform the steps described in
"Error/Warning Messages" on
page 67.
• Paper that cannot be used with this
printer has been loaded.
tLoad the correct paper. Use only
ink ribbons and paper for this
printer. (See page 65.)
• The paper is not loaded correctly.
tCheck which side of the paper is
the printing side, then load the
paper again. (See page 17.)
A black line appears Any portion for which there is no signal
on the printout. is printed in black.
tAdjust the image area to be printed.
(See page 56.) Then, capture a new
image and print it.
The printed image is Only part of the video signal has been
partially cut out. stored.
tAdjust the image area to be printed.
(See page 56.) Then, capture a new
image and print it.
The printout is A quickly moving image has been
blurred. stored.
tSet the memory mode to FIELD by
using the MEMORY FAME/FIELD
item on the LAYOUT SETUP menu,
then print it. (See page 30.)
The printout color is The paper is not loaded correctly.
tCheck which side of the paper is the
very pale.
printing side, then load the paper
again. (See page 17.)
The blank paper is The ink ribbon has been exhausted. Do
ejected even if you not reuse the ejected blank paper.
press the PRINT tReplace the ink ribbon. (See
button and RIBBON page 14.)
END message
appears.
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Troubleshooting