Error/Warning Messages; Error Messages - Sony UP-55MD Mode D'emploi

Error/Warning Messages

There are two kinds of messages: error messages and
warning messages. This section lists these messages
together with their possible causes and remedies. Note
the messages and act accordingly.

Error Messages

If a problem occurs, the ALARM lamp lights in orange
and an error message stating the problem appears on the
monitor and in the printer window display.
Error message
On the video monitor
SET RIBBON
SET PAPER
RIBBON REMAIN nn
SET RIBBON AND PAPER
REMOVE PRINTS
REMOVE PAPER TRAY
RIBBON END
CLOSE FRONT DOOR
CHECK RIBBON
CHECK RIBBON nn
CHECK PAPER:LOAD nn
CHECK PAPER: EJECT nn
MECHA TROUBLE:HEAD nn
MECHA TROUBLE: PROCESS nn
MECHA TROUBLE: SENSOR nn
NO MEMORY STICK
On the printer window display
SET RIBBON
SET PAPER
RIBBON REMAIN nn
SET RIBBON
SET PAPER
REMOVE PRINTS
REMOVE PAPER
TRAY
RIBBON END
CLOSE
FRONT DOOR
CHECK RIBBON
CHECK RIBBON nn
CHECK PAPER nn
LOAD
CHECK PAPER nn
EJECT
MECHA TROUBLE nn
HEAD
MECHA TROUBLE nn
PROCESS
MECHA TROUBLE nn
SENSOR
NO MEMORY STICK
In the error message introduced in the following tables,
"nn" indicates the number or symbol displayed in the
actual message.
Possible causes and remedies
There is no ink ribbon loaded.
tLoad the ink ribbon and paper. (See pages 14 and 17.)
• Paper has been exhausted.
tLoad the paper. (See page 17.) Also, replace the ink
ribbon.
• There is no paper tray loaded.
tInstall the paper tray. (See page 17.)
There are neither ink ribbon nor paper are loaded.
tLoad the ink ribbon and paper. (See pages 14 and 17.)
The maximum number of printouts has accumulated on the
paper tray.
tRemove the printouts. Printing starts again.
The paper jams around the paper tray.
tRemove the paper tray and pull out any jammed paper.
(See page 70.)
The ink ribbon has been exhausted.
tReplace the old one with a new ink ribbon. (See page 14.)
(The ink ribbon cannot be reused.) In this case, if the
white paper is ejected. Discard this paper.
The front door is open.
tClose the front door.
An ink ribbon that can not be used with this printer has been
loaded.
tLoad the appropriate ink ribbon. (See page 65.)
• The ink ribbon has torn.
tRepair the torn ink ribbon. (See page 17.)
tWhen this message appears even though the ink ribbon is
not torn, contact your Sony service facility or your Sony
dealer to clear the error status.
Paper has jammed inside the printer.
tRemove any jammed paper from the printer. (See
page 70.)
Some trouble occurs in the printer.
tTurn off the printer once. Then turn on the printer again
and try to operate the printer.
If the error message appears again, contact your Sony
service facility or your Sony dealer to clear the error
status.
There is no Memory Stick inserted.
tInsert the Memory Stick.
67
Error/Warning Messages