Service, Maintenance; Disposal; Instant Help - KERN and SOHN ABS-N Série Mode D'emploi

17.2 Service, maintenance

The appliance may only be opened by trained service technicians who are authorized
by KERN. Before opening, disconnect from power supply.

17.3 Disposal

Disposal of packaging and appliance must be carried out by operator according to valid
national or regional law of the location where the appliance is used.

18 Instant help

Possible causes of errors:
In case of an error in the program process, briefly turn off the balance and disconnect
from power supply. The weighing process must then be restarted from the beginning.
Fault
The displayed weight does
not appear
The displayed weight is
permanently changing
The weighing result is
obviously incorrect
The desired weighing unit
cannot be called by UNIT
key.
Automatic adjustment
carried out frequently.
No data transfer between
printer and balance.
The menu settings cannot
be changed.
ABS-N_ABJ-NM-BA-e-1614
Possible cause
• The balance is not switched on.
• The mains supply connection has been interrupted
(mains cable not plugged in/faulty).
• Power supply interrupted.
• Draught/air movement
• Glass doors not closed
• Table/floor vibrations
• Weighing plate has contact with other objects.
• Electromagnetic fields / static charging (choose
different location/switch off interfering device if
possible)
• The display of the balance is not at zero
• Adjustment is no longer correct.
• The balance is on an uneven surface.
• Great fluctuations in temperature.
• Electromagnetic fields / static charging (choose
different location/switch off interfering device if
possible)
• Unit was not activated beforehand.
• Severe temperature variations in the room or the
instrument
• Communication settings are wrong.
• The menu is locked Remove the menu lock.
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