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The appliance emits a bad odor
The fan of the outdoor unit does not
operate
Operation is erratic, unpredictable, or
unit is unresponsive
NOTE: lf problem persists, contact a local dealer or your nearest customer service center. Provide them with
a detailed description of the appliance malfunction as well as the model number.
Troubleshooting
When troubles occur, please check the following points before contacting a repair company.
Problem
Poor Cooling Performance
The unit is not working
4
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The unit may absorb odors from the environment (such as furniture, coo-
king, cigarettes, etc.) which will be emitted during operations.
The appliance's filters have become moldy and should be cleaned.
During operation, the fan speed is controlled to optimize product opera-
tion.
lnterference from cell phone towers and remote boosters may cause the
appliance to malfunction.
In this case, try the following:
•
Disconnect the power, then reconnect.
•
Press ON/OFF button on remote control to restart operation.
Possible Causes
Temperature setting may be higher
than ambient room temperature
The heat exchanger on the indoor
or outdoor unit is dirty
The air filter is dirty
The air inlet or outlet of either
units is blocked
Doors and windows are open
Excessive heat is generated by
sunlight
Too many sources of heat in the
room (people, computers, electro-
nics, etc.)
Low refrigerant due to leak or
long-term use
SILENCE function is activated (opti-
onal function)
Power failure
The power is turned off
The fuse is burned out
Remote control batteries are dead
The appliance's 3-minute protection
has been activated
Timer is activated
Solution
Lower the temperature setting
Clean the affected heat exchanger
Remove the filter and clean it ac-
cording to instructions
Turn the appliance off, remove the
obstruction and turn it back on
Make sure that all doors and win-
dows are closed while operating
the appliance
Close windows and curtains during
periods of high heat or bright
sunshine
Reduce amount of heat sources
Check for leaks, re-seal if necessary
and top off refrigerant
SILENCE function can lower product
performance by reducing operating
frequency. Turn off SILENCE func-
tion.
Wait for the power to be restored
Turn on the power
Replace the fuse
Replace batteries
Wait three minutes after restarting
the appliance
Turn timer off
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