Dealing With Operational Errors And System Faults; 63 8.1 Operational Errors; Mains Connection - Frama EcoMail Mode D'emploi

on «1», the first step to take is to change
the fuse as follows:
• Switch off the franking system by swit-
ching mains switch (3) on the rear of the
unit to the «0» position.
• Disconnect the power cable from the

mains connection (1).

• Press the release on the fuse holder (2)
and pull out the fuse holder.
• Remove the defective fuse from the hol-
der and replace it with an equivalent fuse
(see section 10 for fuse types).
• Reinsert fuse holder (2) until it engages.
• Power up your franking system.
Important: If your franking system still
does not function, contact the service tech-
nician at your local Frama office. Under no
circumstances attempt to open the unit
yourself. We cannot accept any responsibi-
lity for improper handling.
8. DEALING WITH OPERATIONAL
ERRORS AND SYSTEM FAULTS
You will see special messages on the screen
for certain user errors. Before you can cor-
rect the error, you have to acknowledge it
by touching the screen. The numbers in
brackets that follow refer to section num-
bers in this document.
18
8.1
• «High value not confirmed».
• «Value in head and display unequal», i.e.
• «Zero franking not allowed», i.e. you ac-
• «No credit loaded» (in countries with re-
• «Letter too small», i.e. the mail item does
• «Short letter block covered» (13), e.g. a
• «Wrong letter position», i.e. a letter was
16
17
Operational errors
→ Acknowledge by pressing the value in-
dicator field (5.5).
you attempted to initiate franking with-
out first confirming the inverse value dis-
played in the value indicator field.
→ Confirm the value by pressing the va-
lue indicator field (5.2.3/4/5).
cidentally attempted to frank with a value
display of 000.00 (country-specific).
→ Set a franking value.
mote postage resetting), i.e. you have at-
tempted to frank a value that exceeds the
amount remaining in the machine.
→ Load credit (5.9.24).
not meet the minimum postal require-
ments for size (does not interrupt the
light barrier (13) under the printing me-
chanism).
→ Use the correct letter format.
letter is already on the feed table when
the system is switched on.
→ Remove the letter.
pulled under the print head before initia-
ting a franking operation.
3 2 1
63