The Warranty - IMEON ENERGY IMEON 9.12 Guide De Montage

The warranty

IMEON ENERGY SAS guarantees products sold against any manufacturing defects or material
preventing said products and/or goods from working according to the specifications of the command
and for usual use for which these products are intended.
The guarantee shall be valid for ten years or 120 months in case of IMEON products connected to the
Internet (the connection must be established for minimum of 95% of operating time). The guarantee
shall be valid for five years or 60 months in case of IMEON products not connect to the Internet. The
guarantee period of IMEON starts from the date in which the product is first operational, which must be
within six months from the date of invoicing by IMEON ENERGY SAS.
An optional extension of guarantee by additional 10 years (to 20 years in total) is possible only in case
of IMEON products connected to the Internet, if solicited within a maximum period of 6 months after
FR
the date of invoicing by IMEON ENERGY SAS.
FR
EN
This guarantee does not apply to components and consumable elements, nor to the resulting defects
of, or bound by, the non-compliance by the buyer with the conditions of use and maintenance
mentioned in the specifications and the documentation of IMEON products and, more generally,
according to the standard rules of use of said products. Improper programming may result in
irreversible damage to the installation, electrical hazards and / or fires that may cause personal injury.
Before making any changes, make sure that you comply with the regulations in force in your country.
Only the IMEON software must be used for the settings of the inverter. Any other software is not
compatible and may affect the operation of the inverter
The guarantee does not give rise to these following defects, and any responsibility is excluded:
(1) In case of association of IMEON ENERGY SAS products with an equipment non provided by
technical specifications of IMEON ENERGY SAS,
(2) In case of repairs or modifications realized by a person who was not approved by IMEON
ENERGY SAS,
(3) In case of any accident,
(4) The normal wear and tear,
(5) In case of inappropriate installation, maintenance, transport or storage.
(6) An inadequate energy,
(7) In case of misuse,
(8) In case of intervention of a foreign matter, climate event or natural disaster (lightning strike, surge,
damage of water, etc..).
The services provided under the guarantee will not be honoured if the serial number or the type
number of the product has been altered, moved, removed, falsified or rendered illegible.
At the reception of the service provided under the guarantee, IMEON ENERGY SAS will realize an
expertise on the material in question. This expertise will determine whether the product can be taken
under warranty or not, according to the various defined exclusions.
The guarantee accepted by IMEON ENERGY SAS is limited to the replacement or the repair by
IMEON ENERGY SAS of all or a part of said defective products and to the delivery of said repaired or
replaced products according to the initial delivery terms provided that :
144
IMEON 9.12
Guide de montage / Installation guide IMEON 9.12 – Rev A.8