Section F3: Diagnostics - Nanosonics trophon 2 Mode D'emploi

SECTION F3: Diagnostics

Use this table to diagnose and resolve basic problems. If a probe requires urgent retrieval from
trophon2, follow Section F2.
If the problem persists, contact your trophon2 representative
Symptom
1. There is no power to the
trophon2.
2. The screen is blank.
3. The chamber door will not
open.
4. The chamber door will not
close or lock.
5. The chamber door is open
and locked.
6. The cartridge door does not
open.
7. The cartridge door will not
close.
8. The probe will not sit
correctly in the chamber.
9. The cycle will not start.
L03065 2.0 9/2019
Figure 17
Check / action the following:

The trophon2 is completely plugged in and switched ON at
both the trophon2 power switch and at the wall outlet.

The correct power cable for your region is used.

There is power to the trophon2.

There is no HLD, warm up or purge cycle running.

The probe is loaded correctly.

There is nothing obstructing the chamber door or locking
mechanism

Power the trophon2 OFF and back ON using the power switch
(see Figure 4).The trophon2 should then automatically unlock
the chamber door.

If the above are not successful, power OFF the trophon2 and
follow section F2.

There is power to the trophon2.

A HLD cycle is not in progress.

The waste drawer is empty and fully inserted.

There is nothing obstructing the cartridge door.
Note: the cartridge door is automatic, and should not be forced
open.

Correct cartridge type has been inserted.

Cartridge is correctly positioned.

Cartridge lid has been removed.

The probe is validated for use in the trophon2 – see section
A1.2.

The probe is loaded correctly.

The IPP is correctly engaged – see section C3.3.

The probe is loaded correctly.

The chamber door is closed.

Confirm probe is clean & dry before pressing start.

All on screen instructions have been followed correctly.
.
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