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Customer Services Directory
For Product Information, Operating Assistance, Literature Request, Dealer Locations,
and all Customer Service inquiries please contact:
1-800-211-PANA (7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 9 am-7 pm, EST.
or send e-mail : consumerproducts@panasonic.com
Web Site: http://www.panasonic.com
You can purchase parts, accessories or locate your
nearest servicenter by visiting our Web Site.
Accessory Purchases:
1-800-332-5368 (Customer Orders Only)
Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032
(Monday - Friday 6 am-5 pm; Saturday 6 am-10:30 am, PST)
(Visa, MasterCard, Discover Card, American Express, Check)
Product Repairs
MAIL TO :
Please carefully pack and ship, prepaid and insured, to the Elgin Centralized Factory Servicenter
Customer's in Puerto Rico, please ship or carry in to location below ("Service in Puerto Rico").
Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/ Factory Servicenter:
Ave. 65 de Infantería. Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985
Service in Canada: As per sevicenter listed in Canadian warranty information on page 76.
Centralized Factory Servicenter
Panasonic Services Company
1705 N. Randall Road,
Elgin, IL 60123-7847
Attention: Camcorder Repair
Service in Puerto Rico
Phone (787) 750-4300 Fax (787) 768-2910
As of February 2002
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