Troubleshooting - SciCan HYDRIM M2 Mode D'emploi

7. Troubleshooting

Problem
Instruments are
not clean
Touchscreen /
Unit does not come on
The wash arms
do not rotate
The door cannot be
opened
Operating cycles appear
to be taking too long
to complete
"No detergent" message
comes on when there is still
chemical left in the container
Drying Performance is
inadequate
There is a "printing" message
at the end of the cycle,
but there is no printer or
datalogger attached
Printer does not print
Possible Causes and Solutions
• Do not overload cassettes or instrument baskets.
• Do not load too many cassettes into the Hydrim.
• Check filters and wash arms for debris.
• Ensure that the power button is turned ON.
• Ensure that the plug is properly inserted into the wall
socket.
• Check if a fuse or circuit is blown – call service
for assistance.
• Remove the wash arms, clean and reinstall them.
• The cycle is not complete.
• The cycle was aborted and the unit has not
completed draining yet.
• The water is not hot enough. Check that the incoming
hot water temperature is in the recommended range.
• Check that the hot and cold hoses are not reversed.
• Check for a kink in chemical tubing.
• There is insufficient chemical to complete the next
cycle. Replace the detergent box.
• Increase the drying time (user menu).
• Change the HEPA filter.
• In the Setup Menu, Printer / USB setup (section 5.11)
ensure that "serial" is selected.
• Check that printer is plugged into both the Hydrim
and the electrical outlet.
• Check that the printer is ON and has paper
• Check that printer and baud rate are set correctly
(section 5.11).
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