Troubleshooting - SciCan HYDRIM C51w Mode D'emploi

7. Troubleshooting

Problem
Instruments are
not clean
Touchscreen /
Unit does not come on
The wash arms
do not rotate
The door cannot be
opened
Operating cycles appear
to be taking too long
to complete
"No detergent" message
comes on when there is still
chemical left in the container
Drying Performance is
inadequate
There is a "printing" message
at the end of the cycle, but
there is no printer attached
Printer does not print
NOTE: Fuses should NOT be replaced by the operator. Call an authorized service technician for assistance.
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Possible Causes and Solutions
• Do not overload cassettes or instrument baskets.
• Do not load too many cassettes into the HYDRIM.
• Use the Heavy Duty cycle for cassettes and hinged
instruments.
• Check filters and wash arms for debris.
• Ensure that the power button is turned ON.
• Ensure that the plug is properly inserted into the wall
socket.
• Check if a fuse or circuit is blown – call service
for assistance.
• Remove the wash arms, clean and reinstall them.
• The cycle is not complete.
• The cycle was aborted and the unit has not
completed draining yet.
• The water is not hot enough. Check that the incoming
hot water temperature is in the recommended range.
• Check that the hot and cold hoses are not reversed.
• Check for a kink in chemical tubing.
• Loosen the screw cap on the chemical bottle.
• Increase the drying time (user menu).
• In the Setup Menu, Printer / USB setup (section 5.11)
ensure that "serial" is selected.
• Check that printer is plugged into both the HYDRIM
and the electrical outlet.
• Check that the printer is ON and has paper
• Check that printer and baud rate are set correctly
(section 5.11).