Troubleshooting - SciCan HYDRIM M2 G4 Mode D'emploi

9. Troubleshooting

Problem
Instruments are not clean
Touchscreen /
Unit does not come on
The wash arms
do not rotate
The door cannot
be opened
Operating cycles appear
to be taking too long to
complete
"No detergent" message
comes on when there is
still chemical left in the
container
Drying Performance is
inadequate
There is a "printing"
message at the end of
the cycle, but there is
no printer or datalogger
attached
Printer does not print
Possible Causes and Solutions
• Do not overload cassettes or instrument baskets.
• Do not load too many cassettes into the HYDRIM.
• Check filters and wash arms for debris.
• Call service for assistance if problem cannot be resolved
• Ensure that the power button is turned ON.
• Ensure that the plug is properly inserted into the wall
socket.
• Call service for assistance.
• Remove the wash arms, clean and reinstall them.
• The cycle is not complete.
• The cycle was aborted and the unit has not completed
draining yet.
• The water is not hot enough. Check that the incoming hot
water temperature is in the recommended range.
• Check that the hot and cold hoses are not reversed.
• Check for a kink in chemical tubing.
• There is insufficient chemical to complete the next cycle.
Replace the detergent box.
• Increase the drying time (user menu).
• Change the Hepa filter.
• Do not overload cassettes or instrument baskets.
• Check wash arms for debris.
• In the Setup Menu, Printer / USB setup (section 6.3)
ensure that "serial" is selected.
• Check that the printer is ON and has paper
• Check that printer and baud rate are set correctly
(section 6.3).
• Check that printer is plugged into both the HYDRIM and
the electrical outlet.
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