tormatic T100 R Notice De Montage Et D'utilisation page 33

8 Troubleshooting
Error State
E02 Door neither opens
nor closes. Safety in-
put J4.3/4 triggered
E03 Door neither opens
nor closes. Wicket
door open
E04 Door opens slowly
E05 Door neither opens
nor closes. Safety
switch has triggered
E06 Door reverses / does
not close
E07 Door reverses / does
not close
E08 Door neither opens
nor closes. DES
safety circuit drive
open
E09 Door neither opens
nor closes
E10 Menu item 36 set to
value 3 or 4
E11 Door neither opens
nor closes. Slack
rope switch has
triggered
E91 Door neither opens
nor closes. Continu-
ous STOP command
detected
F01 No door movement
F2 No response
F3
F4
F5 Reset has been ex-
ecuted
F10 Door stops shortly
after start command
F19 Door responds only to
dead man's control
for closing
F20 Door responds only to
dead man's control
for closing
F21 Brief operational in-
terruption
F23 No response
Diagnosed cause
Check status of the peripherals at
J4.3/4.
Close wicket door.
Anti-crash sensor triggered.
Check door/door guide.
Connection line 8k2 strip dam-
aged, check slack rope switch.
Closing edge has triggered.
Check menu item 35.
Photoelectric sensor has
triggered. Check menu item 36.
Manual override actuated, Motor,
thermal switch has triggered, mo-
tor overload or blockage.
No door end position pro-
grammed.
Program door end position under
menu items 30 + 31.
Completely open and close door
to determine the position of the
photoelectric sensor.
Check ropes.
Check STOP button at J1. Stop
membrane key actuated.
Faulty feedback for brake relay.
Error occurred during self-testing.
Replace control.
Check mains environment with
regard to electrical disturbance
sources, increase distance of mo-
tor cable and / or signal lines to
mains cables, actuate start button
on control for normal operation.
Fault in the control electronics.
Exchange control.
Closing edge testing has failed.
Check closing edge safety
device.
Testing of photoelectric sensor
has failed. Check photoelectric
sensor.
Door movement exceeded time
value detected (120 sec). Check
door for ease of motion or block-
age. Check end positions.
Electronic door lock EDL100 is
not responding. Check wiring.
Locking bolt is jammed, check
locking bolt for ease of motion.
Do not apply oil or grease to door
locking.
Error State
F24 No response to start
command
F25 No response
F26 No response
F27 Drive blocked
F28 No response to start
command
F29 Motor rotates in incor-
rect direction.
F30 Door only runs in
dead man mode for
closing
F31 Door neither opens
nor closes
F34 Door neither opens
nor closes
F35 Door neither opens
nor closes
F40 Extended control
does not respond
F41 Extended control
does not respond
F42 Extended control
does not respond
F43 Extended control
does not respond
F45 RSE, wireless closing
edge
F46 RSE, wireless closing
edge
F66 Door neither opens
nor closes. Invalid
sensors J4.3/4 detec-
ted
F71 Door neither opens
nor closes. Erroneous
wicket door contact.
F72 Door neither opens
nor closes
F73 Door neither opens
nor closes. Testing of
input J4.1/2 failed
F74 Door neither opens
nor closes. Testing of
input J4.3/4 failed
F75 Door neither opens
nor closes. Output
voltage J4 erroneous
T100 R
Diagnosed cause
No connection to the DES. Check
motor connection cable and DES.
Internal test or membrane keypad
erroneous. Exchange membrane
keypad or control.
Internal test external button /
switch failed.
Check door mechanics / check
phases, motor connection cable /
check menu item 73.
Voltage supply error. Check
mains connection. Check peri-
pherals for short circuit.
Mains phases have been inver-
ted. Correct or re-adjust.
Return from pulsed operation to
dead man mode. Check closing
edge safety device and photo-
electric sensor.
Button actuated. Continuous
pulse pending. Check external
control devices (J1).
Duty cycle exceeded. Wait and let
motor cool down.
Speed monitor has tripped.
Check drive settings.
24 V failed. Check connections
on extended control.
Error occurred during self-testing.
Replace extended control.
Error occurred during self-testing.
Replace extended control.
No connection.
Module is not available, attach.
Replace battery.
Check resistors. Check sensors
for correctness.
Check contact resistances. Check
assembly of the wicket door con-
tact. Open and close wicket door,
check assembly.
Short circuit detected in the safety
circuit wicket door contact / slack
rope switch J4.1/2. Check cables
for short circuit, eliminate short
circuit.
Switch control on and off. If ne-
cessary, replace control.
Switch control on and off. If ne-
cessary, replace control.
Switch control on and off. Check
closing edge safety device, door
connection box for short circuit.
Check terminal assignment.
EN - 31