Problem
Battery is not
charging
Unable to detach
the container from
the motor unit
Milk still in the
tunnel after
finishing pumping
session
The motor unit
exterior got wet
with / or has been
submerged in any
liquid
The breast pump
exterior got wet
Solution
• Ensure the charging cable is plugged in correctly.
• Check if the breast pump is overheated. If yes, let it cool
down and try to charge again.
• Check the charging port for damage. If damaged, do not
charge. Please contact Medela Customer Service.
• If the breast pump was not used for a long period of time,
it will take longer than usual for the breast pump to start
charging (battery status indicator flashing green).
• Switch the breast pump on and off and try again.
• To collect milk from the tunnel into the container, follow the
instructions in chapter 9.3.
• If a little milk is still left in the tunnel, detach the container
from the motor unit holding it in horizontal position. Open the
spout lid and pour the milk from the container into the bottle.
The remaining milk in the breast shield tunnel will be directed
into the bottle while pouring.
• If a device has been exposed to water or other liquids, do not
touch, unplug the device from electrical outlet, turn off and
contact manufacturer.
• Contact Medela Customer Service.
• If plugged, unplug the breast pump from the power source
and turn it off.
• Dry off the exterior of the breast pump.
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