What To Do If - Nice Free-Max Instructions Et Avertissements Pour L'installation Et L'utilisation

WHAT TO DO IF...

(troubleshooting guide)
❑ The motor makes no signalling motion after power supply has
been turned on.
– Check power supply to Free-Max.
– Check if Free-Max is fitted into the motor casing.
– Check that power supply voltage is the same as that indicated in the techni-
cal characteristics. Incorrect voltage may cause serious faults, which means
that Free-Max needs repairing at a Customer Service Centre.
❑ The motor does not move after a command has been given.
– If the motor had been working up until then, the Thermal Protection may have
cut in, therefore wait a few minutes for the motor to cool.
– Make sure there is at least one transmitter memorised (see paragraph 4.1).
– Check that the communication between the transmitter and Free-Max is
active, proceed as follows:
• Press key ■ of a transmitter for 5 seconds (it's not important if it's memo-
rised or not) and check if the motor performs 1 VIBRATION (= communica-
tion ok!). If it does so, perform the check indicated in the last point. On the
other hand, if it does not do so, perform the check indicated in the next point.
• Check that the radio signal sent by the transmitter is correct via the follow-
ing empirical test: position the LED of the Transmitter as close as possible (a
few centimetres) from the aerial of a normal radio (best if it is inexpensive)
tuned on an FM frequency of 108.5 MHz (or as close as possible), and press
one of the transmitter keys. If it is working correctly a slight noise should be
heard, with a crackling pulse.
– Press the Transmitter keys one at a time. If none of the keys commands a
motor movement, then that transmitter is not memorised on Free-Max.
❑ The motor performs 6 motions and the manoeuvre does not start
after a command is sent.
– The radio is not synchronised; therefore the transmitter needs to be memo-
rised again.
❑ The motor performs 10 motions and starts the manoeuvre after
a command is sent.
– Self-diagnosis of memorised parameters has detected some irregularities.
Therefore, delete the memory (see paragraph 12) and repeat the entire pro-
gramming.
❑ The motor stops before reaching "0" or "H" position during the
Up manoeuvre (in the case of awnings, it also attempts to restart
and complete the manoeuvre).
Check that there are no obstacles hindering the normal movement of the
roller shutter/awning. In these cases Free-Max stops the manoeuvre being
performed because there is an excessive stress on the motor.
– For roller shutters with limit switches programmed following the manu-
al or automatic procedure: the motor stops and does not attempt to com-
plete the interrupted manoeuvre.
– For awnings with limit switches programmed following the semiauto-
matic procedure: the motor stops for about 1 second and then makes 2
attempts to complete the interrupted manoeuvre.
❑ The motor stops before reaching position "1" or "H" during the
down manoeuvre.
– Check that there are no obstacles hindering the normal movement of the
roller shutter/awning. In these cases Free-Max stops the manoeuvre because
there is an excessive stress on the motor, and does not attempt to complete
the interrupted manoeuvre.
❑ The motor only moves if the key is pressed for the whole mano-
euvre, this being the "hold-to-run" mode.
– In this case "0" and "1" limit switch positions have not been programmed on
Free-Max. Therefore, program these positions referring to one of the proce-
dures illustrated in STEP 5.
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