HP Photosmart C4340 All-in-One Série Guide D'utilisation page 54

1 Telephone wall jack
2 Connect to the IN port on the answering machine
3 Connect to the OUT port on the answering machine
4 Telephone (optional)
5 Answering machine
6 Use the phone cord supplied in the box with the product
Make sure the product is set to receive faxes automatically and that the number of rings to wait
setting is correct. The number of rings to wait for the product should be greater than the number
of rings to answer for the answering machine. If the answering machine and the product are set
to the same number of rings to answer, both devices will answer the call and fax tones will be
recorded on the answering machine.
Set your answering machine to a low number of rings and the product to answer in the maximum
number of rings supported. (The maximum number of rings varies by country/region.) In this
setup, the answering machine will answer the call and the product will monitor the line. If the
product detects fax tones, the product will receive the fax. If the call is a voice call, the answering
machine will record the incoming message.
For more information on setting up the product when you have an answering machine, see the
printed documentation that came with the product.
Cause: The answering machine was not set up properly with the product or the number or
rings to wait setting was not correct.
If this did not solve the issue, try the next solution.
Solution 2: Set up the product to answer faxes automatically
Solution: Set up the product to answer incoming calls automatically by turning on Auto
Answer. If it is turned off, the product will not monitor incoming calls and receive faxes. In this
case, the answering machine will answer the fax call and record the fax tones.
For more information on setting up the product when you have an answering machine, see the
printed documentation that came with the product.
Cause: The product was set up to receive faxes manually, which means that the product would
not answer incoming calls. You must be available to respond in person to incoming fax calls, or
the product will not receive the fax and your answering machine will record the fax tones.
Fax setup troubleshooting 51