HP Photosmart C4340 All-in-One Série Guide D'utilisation page 51

Chapter 4
5 Answering machine
6 Use the phone cord supplied in the box with the product
Make sure the product is set to receive faxes automatically and that the number of rings to wait
setting is correct. The number of rings to answer for the product should be greater than the
number of rings to answer for the answering machine. Set your answering machine to a low
number of rings and the product to answer in the maximum number of rings supported by your
product. (The maximum number of rings varies by country/region.) In this setup, the answering
machine will answer the call and the product will monitor the line. If the product detects fax tones,
the product will receive the fax. If the call is a voice call, the answering machine will record the
incoming message.
For more information on setting up the product, see the printed documentation that came with
the product.
Cause: The answering machine was not set up properly with the product.
If this did not solve the issue, try the next solution.
Solution 7: If you use a distintive ring service, make sure the Distinctive Ring
setting matches the ring pattern for your fax number
Solution: If you have a special ring pattern for your fax phone number (using a distinctive ring
service through your telephone company), make sure that the Distinctive Ring setting on the
product is set to match. For example, if the phone company has assigned your number a double
ring pattern, make sure Double Rings is selected as the Distinctive Ring setting.
NOTE:
short and long ringing patterns. If you are having problems with a ring pattern of this type,
ask your phone company to assign a non-alternating ring pattern.
If you are not using a distinctive ring service, make sure that the Distinctive Ring setting on the
product is set to All Rings.
Cause: You had a special ring pattern for your fax phone number (using a distinctive ring
service through your telephone company), and the Distinctive Ring setting on the product did
not match.
If this did not solve the issue, try the next solution.
Solution 8: If you do not use a distintive ring service, make sure the Distinctive
Ring setting is set to All Rings
Solution: If you are not using a distinctive ring service, make sure that the Distinctive Ring
setting on the product is set to All Rings.
Cause: The Distinctive Ring setting was not set to All Rings (and you were not using a
distinctive ring service).
If this did not solve the issue, try the next solution.
Solution 9: Make sure other equipment on the phone line is not reducing the fax
signal
Solution: If the product shares the same phone line with other types of phone equipment,
such as an answering machine, a computer dial-up modem, or a multi-port switch box, the fax
signal level might be reduced. The signal level can also be reduced if you use a splitter or connect
48 HP Photosmart C4340 All-in-One series
The product cannot recognize some ring patterns, such as those with alternating