Troubleshooting - Inogen One G2 Manuel D'utilisation

High Priority Alerts (continued)
Message Display & Text
Condition/Action/Explanation
System COLD This may result from the concentrator being stored in a
Shut Down cold environment (below 0ºC (32ºF)). Move to a warmer
environment to allow the unit to warm up before starting
it. If condition persists, switch to a backup source of
oxygen and contact your equipment provider.
Error (###) Concentrator has stopped producing oxygen and is
Service Needed shutting down. You should:
1. Note error number
2. Switch to backup oxygen source
3. Contact your equipment provider
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Solutions to some possible issues you may encounter are described in this section.
Inogen One® G2 Oxygen Concentrator
Problem Possible Cause
Any problem Refer to Chapter 4
accompanied
by information
on concentrator
display, indicator
lights, and/or
audible signals.
Concentrator does Battery is discharged
not power on when or no battery is
On/Off button is present
pressed
Malfunction
No oxygen Concentrator is not
powered on
Cannula is not
connected properly or
is kinked or obstructed

Troubleshooting

recommended Solution
Refer to Chapter 4
Use external power supply or
replace battery with one that is
fully charged
Contact your equipment provider
Press On/Off button to power
concentrator
Check cannula and its connection
to concentrator nozzle
Troubleshooting Chapter 5
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