Beem Mr. Tea S 2.4.0 Mode D'emploi page 23

Insofar as we are legally obliged to provide a warranty, we will either repair or replace
the defective item free of charge – with rights of replacement or reduction in price being
excluded. If it is not possible to repair the product after a number of attempts have been
made, or if the replacement is also defective for reasons which are our responsibility,
then the customer is entitled to a reduction in price or, at his discretion, to withdraw
from the contract. The warranty is not extended by availment thereof.
The dealer from whom you purchased the product is responsible in the first instance for
swapping (exchange or replacement), return of the product (withdrawal from the sales
contract) or reduction in the sale price. This is especially the case in the event of return
or claims for reduction in price, since these must be settled with consideration for the
sale price. Refund of the sale price in the event of return of goods, or issue of a credit
note in the case of price reduction, can only be effected by the dealer from whom you
bought the product.
If defects should transpire, contrary to expectations, please fill in the Service Cheque
on the reverse of the warranty certificate and send it together with the carefully-packed
article to your dealer or to the customer service address given below. Outside of
Germany and especially in non-EC countries, send the article to your dealer or to your
local distributor. You can obtain information from the customer service address below,
preferably via email.
You can also arrange for repairs that are not covered by the warranty to be carried out
by customer service - outside of Germany, via your dealer or distributor. These will be
invoiced on their individual merits.
The following applies for warranty and also non-warranty repairs:
Rapid processing and return of your product can only be effected if you fill in the Service
Cheque on the reverse of the warranty certificate as completely as possible, especially
describing the defects or deficiencies in detail, and send the product directly to your
distributor or dealer or to the service centre that is responsible for your country.
In addition, the following applies for warranty repairs and warranty spare parts
deliveries:
A machine-generated and dated sales receipt or invoice is to be enclosed with the
product or spare parts order. Warranty services cannot be rendered without a machine-
generated and dated sales receipt or invoice, either for repairs, spare parts or other
claims.
Consumable parts & materials can be ordered from your dealer or from the stated
customer service address. Outside of Germany, please contact your dealer or distributor
in the first instance.
Contact your dealer or the stated customer service department if you want product
information or wish to order accessories or ask questions relating to service matters.
Outside of Germany and especially in non-EC countries, please contact your dealer or
distributor in the first instance.
Customer service address, Germany:
BEEM GmbH, Customer Service Department, Dieselstrasse 19-21,
D-61191 Rosbach, Germany.
Telephone: +49 (0)6003 – 9113 12 | Fax: +49 (0)6003 – 9113 40 |
email: service@beem.de | Internet: www.beem.de.
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BEEM – Elements of Lifestyle