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Ordering Spare Parts
To deliver spare parts promptly and correctly, we need the following information:
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Stock number (see list of spare parts in chapter "Documents")
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Designation
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Component number according to list of spare parts
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Number of pieces
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Instrument type for which the spare part is needed
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Instrument stock number
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Instrument serial number
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Contact person for possible questions
Refurbished Modules
Refurbished modules are an economical alternative to original modules. Bear in mind that refurbished
modules are not new, but repaired and fully tested parts. They may have traces from use, but they are
electrically and mechanically equivalent to new modules.
Your Rohde & Schwarz representative will be happy to inform you about which modules are available as
refurbished modules.
Taking Back Defective Replaced Modules
Defective modules of the replacement program which cannot be repaired are taken back within three
months following delivery. A repurchasing value is credited.
Excluded are parts which cannot be repaired, e.g. printed boards that are burnt, broken or damaged by
attempts to repair them, incomplete modules, and parts with severe mechanical damage.
Please return the defective replacement modules, together with the accompanying document for returned
merchandise, which you received with the spare module. We need the following information:
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Stock number, serial number and designation of the removed part
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Detailed error description
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Stock number, serial number and type of instrument from which the module was removed
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Date of removal
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Name of the engineer/technician who replaced the module
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R&S ordering number
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Service reference number (if available)
1171.0200.61-02
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