Out Of Warranty Product; Warranty Exclusions; Obtaining Warranty Service - Thermador Professional PODS301W Mode D'emploi

vice provider) or is reasonably inaccessible, hazardous,
threatening, or treacherous locale, surroundings, or envi-
ronment; in any such event, if you request, Thermador
would still pay for labor and parts and ship the parts to the
nearest authorized service provider, but you would still be
fully liable and responsible for any travel time or other spe-
cial charges by the service company, assuming they agree
to make the service call.
17.4 Out of warranty product
Thermador is under no obligation, at law or otherwise, to
provide you with any concessions, including repairs, pro-
rates, or Product replacement, once this warranty has ex-
pired.
17.5 Warranty exclusions
The warranty coverage described herein excludes all de-
fects or damage that are not the direct fault of Thermador,
including without limitation, one or more of the following:
Use of the Product in anything other than its normal,
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customary and intended manner (including without limi-
tation, any form of commercial use, use or storage of an
indoor product outdoors, use of the Product in conjunc-
tion with air or water-going vessels).
Any party's willful misconduct, negligence, misuse,
¡
abuse, accidents, neglect, improper operation, failure to
maintain, improper or negligent installation, tampering,
failure to follow operating instructions, mishandling,
unauthorized service (including selfperformed "fixing" or
exploration of the appliance's internal workings).
Adjustment, alteration or modification of any kind.
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A failure to comply with any applicable state, local, city,
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or county electrical, plumbing and/or building codes,
regulations, or laws, including failure to install the prod-
uct in strict conformity with local fire and building codes
and regulations.
Ordinary wear and tear, spills of food, liquid, grease ac-
¡
cumulations, or other substances that accumulate on,
in, or around the Product.
Any external, elemental and/or environmental forces
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and factors, including without limitation, rain, wind,
sand, floods, fires, mud slides, freezing temperatures,
excessive moisture or extended exposure to humidity,
lightning, power surges, structural failures surrounding
the appliance, and acts of God.
In no event shall Thermador have any liability or responsi-
bility whatsoever for damage to surrounding property, in-
cluding cabinetry, floors, ceilings, and other structures or
objects around the Product. Also excluded from this war-
ranty are Products, on which the serial numbers have
been altered, defaced, or removed; service visits to teach
you how to use the Product, or visits where there is noth-
ing wrong with the Product; correction of installation prob-
lems (you are solely responsible for any structure and set-
ting for the Product, including all electrical, plumbing or
other connecting facilities, for proper foundation/flooring,
and for any alterations including without limitation cabi-
netry, walls, floors, shelving, etc.); and resetting of break-
ers or fuses
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY
SETS OUT YOUR EXCLUSIVE REMEDIES WITH RE-
SPECT TO PRODUCT, WHETHER THE CLAIM ARISES
IN CONTRACT OR TORT (INCLUDING STRICT LIABIL-
ITY, OR NEGLIGENCE) OR OTHERWISE. THIS WAR-
RANTY IS IN LIEU OF ALL OTHER WARRANTIES,
WHETHER EXPRESS OR IMPLIED. ANY WARRANTY
STATEMENT OF LIMITED PRODUCT WARRANTY en-us
IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, OR OTH-
ERWISE, SHALL BE EFFECTIVE ONLY FOR THE PE-
RIOD THAT THIS EXPRESS LIMITED WARRANTY IS
EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER
BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDEN-
TAL, INDIRECT, "BUSINESS LOSS", AND/OR PUNITIVE
DAMAGES, LOSSES, OR EXPENSES, INCLUDING
WITHOUT LIMITATION TIME AWAY FROM WORK, HO-
TELS AND/OR RESTAURANT MEALS, REMODELLING
EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH
ARE DEFINITIVELY CAUSED EXCLUSIVELY BY THER-
MADOR, OR OTHERWISE. SOME STATES DO NOT AL-
LOW THE EXCLUSION OR LIMITATION OF INCIDEN-
TAL OR CONSEQUENTIAL DAMAGES, AND SOME
STATES DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS, SO THE ABOVE EX-
CLUSIONS OR LIMITATIONS MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE.
No attempt to alter, modify or amend this warranty shall be
effective unless authorized in writing by an officer of BSH.
17.6 Obtaining warranty service
To obtain warranty service for your product, you should
contact Thermador Customer Support at 1-800-735-4328
to schedule a repair.
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