Out Of Warranty Product; Warranty Exclusions; Obtaining Warranty Service - Thermador ME301YP Guide D'utilisation Et D'entretien

en-us STATEMENT OF LIMITED PRODUCT WARRANTY
sole option. All replaced and/or repaired parts shall as-
sume the identity of the original part for purposes of this
warranty and this warranty shall not be extended with re-
spect to such parts. Thermador's sole liability and re-
sponsibility hereunder is to repair manufacturer-defective
Product only, using a Thermador authorized service
provider during normal business hours. For safety and
property damage concerns, Thermador highly recom-
mends that you do not attempt to repair the Product
yourself, or use a non-authorized service provider; Ther-
mador will have no responsibility or liability for repairs or
work performed by a non-authorized service provider.
Authorized service providers are those persons or com-
panies that have been specially trained on Thermador
products, and who possess, in Thermador's opinion, a
superior reputation for customer service and technical
ability (note that they are independent entities and are
not agents, partners, affiliates or representatives of Ther-
mador). Notwithstanding the foregoing, Thermador will
not incur any liability, or have responsibility, for the Prod-
uct if it is located in a remote area (more than 100 miles
from an authorized service provider) or is reasonably in-
accessible, hazardous, threatening, or treacherous lo-
cale, surroundings, or environment; in any such event, if
you request, Thermador would still pay for labor and
parts and ship the parts to the nearest authorized ser-
vice provider, but you would still be fully liable and re-
sponsible for any travel time or other special charges by
the service company, assuming they agree to make the
service call.

Out of warranty product

Thermador is under no obligation, at law or otherwise, to
provide you with any concessions, including repairs,
prorates, or Product replacement, once this warranty
has expired.

Warranty exclusions

The warranty coverage described herein excludes all de-
fects or damage that are not the direct fault of Ther-
mador, including without limitation, one or more of the
following:
Use of the Product in anything other than its normal,
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customary and intended manner (including without
limitation, any form of commercial use, use or storage
of an indoor product outdoors, use of the Product in
conjunction with air or water-going vessels).
Any party's willful misconduct, negligence, misuse,
¡
abuse, accidents, neglect, improper operation, failure
to maintain, improper or negligent installation, tamper-
ing, failure to follow operating instructions, mishan-
dling, unauthorized service (including selfperformed
"fixing" or exploration of the appliance's internal work-
ings).
Adjustment, alteration or modification of any kind.
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A failure to comply with any applicable state, local,
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city, or county electrical, plumbing and/or building
codes, regulations, or laws, including failure to install
the product in strict conformity with local fire and
building codes and regulations.
Ordinary wear and tear, spills of food, liquid, grease
¡
accumulations, or other substances that accumulate
on, in, or around the Product.
Any external, elemental and/or environmental forces
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and factors, including without limitation, rain, wind,
sand, floods, fires, mud slides, freezing temperatures,
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excessive moisture or extended exposure to humidity,
lightning, power surges, structural failures surround-
ing the appliance, and acts of God.
In no event shall Thermador have any liability or respon-
sibility whatsoever for damage to surrounding property,
including cabinetry, floors, ceilings, and other structures
or objects around the Product. Also excluded from this
warranty are Products, on which the serial numbers
have been altered, defaced, or removed; service visits to
teach you how to use the Product, or visits where there
is nothing wrong with the Product; correction of installa-
tion problems (you are solely responsible for any struc-
ture and setting for the Product, including all electrical,
plumbing or other connecting facilities, for proper foun-
dation/flooring, and for any alterations including without
limitation cabinetry, walls, floors, shelving, etc.); and re-
setting of breakers or fuses
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY
SETS OUT YOUR EXCLUSIVE REMEDIES WITH RE-
SPECT TO PRODUCT, WHETHER THE CLAIM ARISES
IN CONTRACT OR TORT (INCLUDING STRICT LIABIL-
ITY, OR NEGLIGENCE) OR OTHERWISE. THIS WAR-
RANTY IS IN LIEU OF ALL OTHER WARRANTIES,
WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IM-
PLIED BY LAW, WHETHER FOR MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, OR OTHER-
WISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD
THAT THIS EXPRESS LIMITED WARRANTY IS EFFEC-
TIVE. IN NO EVENT WILL THE MANUFACTURER BE LI-
ABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL,
INDIRECT, "BUSINESS LOSS", AND/OR PUNITIVE DAM-
AGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT
LIMITATION TIME AWAY FROM WORK, HOTELS AND/
OR RESTAURANT MEALS, REMODELLING EXPENSES
IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINI-
TIVELY CAUSED EXCLUSIVELY BY THERMADOR, OR
OTHERWISE. SOME STATES DO NOT ALLOW THE EX-
CLUSION OR LIMITATION OF INCIDENTAL OR CONSE-
QUENTIAL DAMAGES, AND SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR
LIMITATIONS MAY NOT APPLY TO YOU. THIS WAR-
RANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY
FROM STATE TO STATE.
No attempt to alter, modify or amend this warranty shall
be effective unless authorized in writing by an officer of
BSH.

Obtaining warranty service

To obtain warranty service for your product, you should
contact Thermador Customer Support at
1-800-735-4328 to schedule a repair.