Maintenance & Cleaning; Warning And Error Codes - IMEON ENERGY 3.6 Manuel D'installation

8. Maintenance & Cleaning

8.1 Warning and error codes

Warning and error codes In case of a warning or error displayed by the inverter, refer to the table
below before contacting technical support if needed.
Code Type
2 warning_ond
3 warning_ond
4 warning_ond
5 warning_ond
FR
6 warning_ond
FR
EN
7 warning_ond
ES
8 warning_ond
9 warning_ond
10 warning_ond
11 warning_ond
12 warning_ond
13 warning_ond
14 warning_ond
22 warning_pv
23 warning_pv
24 warning_pv
25 warning_cpu
26 warning_cpu
27 warning_bat
30 warning_bat
32 warning_bat
35 error_ond
37 error_soft
38 error_soft
39 error_soft
40 error_soft
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Manuel d'installation / Installation guide IMEON Inverter/ Guia de montaje – Rev C.14
IMEON INVERTER
Islanding detected. If this problem remains, please contact your grid operator
Grid voltage higher than the limit of the norm. If this problem remains, please contact your
grid operator.
Grid voltage lower than the limit of the norm. If this problem remains, please contact your
grid operator.
Grid frequency higher than the limit of the norm. If this problem remains, please contact your
grid operator.
Grid frequency lower than the limit of the norm. If this problem remains, please contact your
grid operator.
Grid voltage lost. Check if the GRID CONNECTION connector is correctly supplied by the
public grid. If this problem remains, please contact your grid operator.
Grid frequency lost. Check if the GRID CONNECTION connector is correctly supplied by the
public grid. If this problem remains, please contact your grid operator.
There is a phase rotation problem. Reverse 2 phases and restart the inverter.
Grid sinus lost. Check if the GRID CONNECTION connector is correctly supplied by the
public grid. If this problem remains, please contact your grid operator.
Average grid voltage greater than norm voltage for 10 min. If this problem remains, please
contact your grid operator.
Overload on the AC BACKUP. Remove the high power devices with inrush power (air
conditioner, pumps,...).
High inverter temperature. Please check the good ventilation of your inverter and the
temperature in the inverter room.
Earth default. Please check inverter is correctly connected to the ground.
Low PV2 voltage. Check the PV sizing, connection and installation.
PV voltage too high. Check the PV sizing and installation. This problem can cause a critical
electronic damage.
PV2 voltage too high. Check the PV sizing and installation. This problem can cause a critical
electronic damage.
CPU1 flash failure. Please reboot the inverter and check the version is the last one. If the
problem remains, please contact your distributor.
CPU1 start failure. Please reboot the inverter and check the version is the last one. If the
problem remains, please contact your distributor.
Battery warning reported. Check the battery ID warning in IMEON OS. ONE. If the problem
remains contact your battery distributor.
Battery not connected. Please connect the batteries and check if a breaker/fuse is not open
between inverter and batteries. If the problem remains contact your battery distributor
Battery voltage too high. Disconnect your battery and check if the battery specifications
comply with inverter.
CPU1 communication failure. Please reboot the inverter and check the version is the last
one. If the problem remains, please contact your distributor.
Internal wiring failure. Please reboot the inverter. If the problem remains contact your
distributor or IMEON for repair
Software service failure. Please reboot the inverter. If the problem remains, please contact
your distributor.
Software service failure. Please reboot the inverter. Please reboot the inverter and check the
version is the last one. If the problem remains, please contact your distributor.
Software service failure. Please reboot the inverter. Please reboot the inverter and check the
version is the last one. If the problem remains, please contact your distributor.
Description