Product Support; Accessibility; Hp Web Site; Getting Assistance - HP Scanjet N6010 Guide D'installation

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Product support

This section describes the options for product support.

Accessibility

To prevent buttons from being accidentally pushed, use the Scanner Tools Utility to
disable the front-panel buttons. You can use the same utility to re-enable the buttons.
For more information about the Scanner Tools Utility, see the scanner user guide. For
information about the scanner user guide, see Where to get additional information
on page 15.
Customers with disabilities can get help by
visiting www.hp.com/hpinfo/community/accessibility/prodserv/ (US only).

HP Web site

Visit www.hp.com for a variety of information:
● Find solutions to technical issues.
● Learn tips for using your product more effectively and creatively.
● Update your HP drivers and software.
● Register your product.
● Subscribe to newsletters, driver and software updates, and support alerts.
● Purchase HP supplies and accessories.

Getting assistance

In order to get the best from your HP product, please consult the following standard
HP support offerings:
1. Please consult the product documentation that came with the product.
– Review the troubleshooting section or electronic Help of this manual/CD.
– Review the electronic Help section within the software.
2. Visit the HP online support at www.hp.com/support or contact your point of
purchase.
HP online support is available to all HP customers. It is the fastest source for up-to-
date product information and expert assistance, including the following features:
– Fast e-mail access to qualified online support specialists
– Software and driver updates for your product
– Valuable product and troubleshooting information for technical issues
– Proactive product updates, support alerts, and HP newsletters (available when
you register your product)
3. HP support by phone
– Support options and fees vary by product, country/region and language.
– Fees and policies are subject to change without notice. Please check the web
site www.hp.com/support for the latest information.
Setup and Support Guide 21