Most common faults
The oven doesn't turn
on
No water comes out of the
humidifying pipes.
Non-uniform cooking by the
chamber
There is no water inflow from
the humidifier pipes
Water leaking from the gaskets
with the door open
The fan stops while the oven is
on
BLACK-OUT
The door will set to the opening position when the electricity supply is restored.
The data of any cooking operation that was in progress will have to be entered again.
In the event of a serious fault it is very important to switch the equipment off using the omnipolar
switch, then close the water and gas on-off valves located upstream from the equipment.
If the problem persists we advise you to consult a retailer of manufacturer asking for Assistance Service
specifying the problem and supplying the code (Art.) and appliance Ser N°. This information is provided on
the INFORMATION PLATE on the back of the machine.
SPARE PARTS
Use only authorized parts for product repair. All interventions shall be carried out by authorized and
specialized technical personnel. Contact the Assistance Centre to request spare parts.
•
Check that the omnipolar switch is closed and the electric
power supply is present.
•
Check the state of the oven's protective fuses.
•
Check that the door of the oven is tightly closed.
•
Check that the cooking parameters have been set correctly.
•
Check that there is no error.
If the temperature of the cooking chamber exceeds 350° C, the safety
thermostat disconnects the power supply to the heating elements of the
oven.
This safety device can only be reset by technical personnel from the
Service Centre as further tests will be needed.
Check that the water supply on-off valve is open.
The fans no long invert the direction of
rotation
One of the fans not operating
Failure of one of the resistances
Water inlet closed
Incorrect connection to the water supply
system
The water filters are blocked by
impurities at the top
Dirty lining
Damaged gasket
Problem regarding the closure of the
door
E n g l i s h
Contact specialised technician for repair
(Assistance Service ).
Contact specialised technician for repair
(Assistance Service ).
Contact specialised technician for repair
(Assistance Service ).
Open water inlet
Check connection to the water supply system
Clean the filters
Clean the lining with a damp cloth
Contact specialised technician for repair
(Assistance Service ).
Contact specialised technician for repair
(Assistance Service ).
Contact specialised technician for repair
(Assistance Service ).
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