Guarantee Conditions; Important Advice - ESGE-Zauberstab M 100 Design Notice D'utilisation

Guarantee Conditions

We guarantee our appliances for 5 years, or in case of commercial use for 12 months, from the
date of purchase in case of defects that occur during normal use and are demonstrably due to
a factory fault. Within the warranty period we will remedy defective materials or workmanship
through repair or replacement, at our option.
Our warranty terms apply only to appliances sold in Germany and Austria. For other countries,
please contact the responsible importer. In the event of a claim for remedy of defects, please
send the appliance to our after sales service, properly packaged and postage paid, together
with a copy of the automatically generated sales receipt, which must show the date of purchase,
and a description of the defect. If the defect is covered by the warranty, the customer will be
reimbursed for the shipping costs only in Germany and Austria.
The warranty does not cover damage from normal wear, improper handling and failure to comply
with the maintenance and care instructions. The warranty is void if repairs or modifications are
made to the appliance by third parties. Any claims of the end consumer vis-à-vis the retailer are
not limited by this warranty.

Important advice

In case of repair, please enclose a computer generated copy of the invoice.
For spare parts orders we need the following data:
Power rating
Model designation
Production number
DE
GB
FR
47