Thermador Professional Serie Guide D'utilisation Et D'entretien page 39

Issue
"E" and a number appears in
display and control beeps
With a new oven there is a strong
odor when oven is turned on
Control does not react when a key
is touched
Warm air or steam escapes from
oven vent
Cooling fan runs even when the
oven is turned off
16 Disposal
Di s pos a l
Di s pos a l
16.1 Disposal of your old appliance
Environmentally compatible disposal allows valuable raw
materials to be recycled.
Dispose of the appliance in an environmentally
▶
responsible manner.
Information about current disposal methods can be
obtained from your specialist dealer or local authority.
17 Customer Service
Cus t o m e r Se r v i c e
With any warranty repair, we will make sure your
Cus t o m e r Se r v i c e
appliance is repaired by an authorized service provider
using genuine replacement parts. We use only genuine
replacement parts for all repairs.
Detailed information on the warranty period and terms of
warranty can be found in the Statement of Limited Product
Warranty, from your retailer, or on our website.
If you contact Customer Service, you will need the model
number (E-Nr.) and the production number (FD) of your
appliance.
USA:
1-800-735-4328
www.thermador.com/support
www.thermador.com/us/accessories
CA:
1-800-735-4328
www.thermador.ca
www.thermador.ca/en/support/filters-cleaners-accessories
Cause and troubleshooting
An electronics fault has occured
Press TIMERS to stop the beeping.
1.
Reset the oven if necessary.
2.
Call an authorized service provider.
3.
This is normal with a new oven and will disappear after a few uses
Operate the self clean mode to burn-off the smell more quickly.
▶
The control is wet or soiled
Clean the control panel an wipe it dry.
▶
The touch keys are not pressed correctly
Press the center of the button.
1.
Use the flat part of your finger.
2.
It is normal to see or feel steam or warm air escaping from the oven vent
CAUTION
The oven vents are important for air circulation. Covering the oven vents will cause
the oven to overheat. Refer to the appliance overview for the location of the oven
vents. → "Oven cavity components", Page 11
▶ Do not obstruct oven vents.
The cooling fan will continue to run, even after the oven has been turned off, until
the oven has cooled sufficiently
This is normal. There is no action required.
▶
For assistance with connecting to Home Connect®, you
can also view instructions here:
www.home-connect.com/us/en/help-support/set-up
17.1 Model number (E-Nr.) and production
number (FD)
You can find the model number (E-Nr.) and the production
number (FD) on the appliance's rating plate.
Making a note of your appliance's details and the
Customer Service telephone number will enable you to
find them again quickly.
Disposal en-us
39