AMPERFIED Wallbox Energy Control Manuel D'utilisation page 34

English
If the Wallbox is fitted with an external blocking
•
device, you can use it to stop the charging
process.
Home Eco diagnostics
2.3.2.
No reaction of the Wallbox
If the Wallbox does not react when the charging
cable is plugged in or the pushbutton is pressed
(Fig. XVI-B no. 1), please check the building power
supply (circuit breakers, earth fault circuit interrupter).
LED lights up yellow
If an external blocking device is used, the system
checks whether an external block (due to a key-
operated switch, for example) is active when the
vehicle is connected. The LED lights up yellow and
charging does not take place until external enabling
has been issued (Fig. XI-B).
Release the external blocking device.
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The LED lights up green when external enabling
has been issued.
LED flashes alternately yellow/red
The residual current device in the Wallbox has
tripped.
Visually inspect the Wallbox, the charging cable
•
and the vehicle.
Press the pushbutton (Fig. XVI-B no. 1) for longer
•
than 3 seconds to reset the residual current de-
vice. The LED flickers green. The Wallbox is ready
for operation and the LED lights up green after
approx. 4 seconds.
LED flashes yellow (flashing behaviour 50% on /
50% off)
Possible fault cause: overtemperature.
You do not have to intervene. After a self-test has
•
been performed and the fault has been corrected,
the LED lights up green.
LED flashes yellow (flashing behaviour 90% on /
10% off)
Possible fault cause: overvoltage or undervoltage
of the power supply.
No intervention necessary. After a self-test has
•
been performed and the fault has been corrected,
the LED lights up green.
LED flashes yellow (flashing behaviour 10% on /
90% off)
Communication with the vehicle disrupted or maxi-
mum set current exceeded.
Check whether the charging cable is plugged
•
into the vehicle correctly. After a self-test has
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been performed and the fault has been corrected,
the LED lights up green.
LED lights up with a steady red light:
Internal fault in the Wallbox.
Unplug the charging cable from the vehicle.
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Disconnect the Wallbox from the power supply
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by switching off the respective circuit breakers
in the building. Wait approx. 1 minute and then
switch the circuit breaker back on. After a self-
test has been performed and the fault has been
corrected, the LED lights up green.
Re-connect the charging cable to the vehicle.
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Troubleshooting
If one of the faults listed persists, please contact
our Customer Support team.