Service And Warranty Policy - BAFANG MAX Drive System Manuel

8 ServiCe anD Warranty poliCy

Suzhou Bafang Motor Science-technology Co., Ltd
(hereinafter referred to as the BAFAnG) guarantees:
During the warranty period, BAFAnG gives warranty
for products bought from BAFAnG or dealers, as long
as the reclamation concerns quality defects caused
by the material or manufacture. (this only applies to
BAFAnG complete drive systems; BAFAnG compo-
nent parts are not covered by the warranty.)
Warranty Period and Scope
the warranty period starts from the date of leaving
factory. It is 30 months for motors, and 18 months
for controllers, displays, sensors and other electrical
components.
the following faults are not covered by the warranty:
• Damage, failure and/or loss caused by refitting,
neglect or improper maintenance, use for
competition or commercial purposes; incorrect or
improper use or accidents
• Damage, failure and/or loss due to transport by
the purchaser
• Damage, failure and/or loss on/of the product
caused by improper installation, adjustment or
repair
• Damage, failure and/or loss not caused by the
material or manufacture, but by incorrect use by
the purchaser
• Damage, failure and/or loss to the exterior of the
product that dooes not affect its function
• Damage, failure and/or loss caused by repair or
installation undertaken by repair bases or dealers
unauthorized by BAFAnG
• Damage, failure or loss caused by normal wear
and tear
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BAFAnG reserves the right to repair or replace faulty
components, and is only obliged to repair or replace
them.
If bike manufacturers or dealers encounter quality issu-
es when using or selling BAFAnG products, they can
report the purchase order number and serial number
of the product to BAFAnG service department. who
will check whether the products are under warranty
or not. For products under warranty, BAFAnG will
provide free repair or give a replacement. If a repair
is necessary after the expiry of the warranty period,
BAFAnG will invoice component parts, labor cost and
shipping. If the BAFAnG system needs repairing on a
bike, please contact the bike manufacturer or dealer
directly.
If this warranty statement is against a current law at
the place of business of the dealer, the legislation cur-
rently in force shall prevail. BAFAnG reserves the right
to modify the terms without prior announcement.
For more information, please visit the company
website: www.szbaf.com
DEALER MAnuAL Max Drive SySteM