Warranty And Repair Information - Dogtra ARC 1200S Mode D'emploi

WARRANTY AND REPAIR INFORMATION

One-Year / Two-Year Limited Warranty
Dogtra-Europe provides the original purchaser with a 1-YEAR LIMITED
WARRANTY for No Bark Collars, the iQ Pet Series and the StB-Hawk
Series, and with a 2-YEAR LIMITED WARRANTY for the other models,
as specified in the table here below. The warranty begins from the date of the
original purchase.
Product Name
175NCP, 400NCP, 410NCP,
600M, 620NCP, 1210NCP,
1800NC, RB1000, 2500T&B,
3500NCP, 4500 EDGE,
RR Deluxe, Ef-3000 Gold,
iQ Remote Trainer, iQ Plus,
ARC 800, ARC 1200S, 640C
YS100, YS300, YS500,
iQ No Bark, iQ CLiQ,
StB- Hawk
* The cost of shipping products under warranty back to Dogtra-Europe is the
customer's responsibility. Dogtra-Europe will provide/pay (via regular ground
service) the shipping cost back to the customer. Any expedited shipping service
will be at the customer's expense.
If a repair is not covered by warranty, the cost of Parts, Accessories, Labor fees,
and Shipping fees incurred are the customer's responsibility. Labor fees will be
variable depending on the extent of the work required.
To Qualify for the Dogtra Warranty
A proof of purchase is required to initiate repair work under warranty. We
strongly recommend keeping the original receipt.
Not Covered Under Warranty
Dogtra-Europe DOES NOT cover the cost of repairs and replacements due to
misuse by the owner or dog, improper maintenance, and/or lost units. Any water
damage on the Water Resistant Transmitters of the 175NCP, 180NCP, 200NCP,
400NCP, 410NCP Series, and iQ Pet Series, and the Water Resistant Receivers
of the RRS, RRD, and RR Deluxe, will not be covered. All replacement costs
for either the transmitter or receiver will be the owner's responsibility.
The Term of
Warranty
2-year
The replaceable batteries of YS100, iQ No Bark
1-year
Collar and iQ CLiQ are not covered by Warranty.
Note
The rechargeable batteries are only
covered during the first year of
2-year warranty.
57