Basic Maintenance; Warranty And Repair Information - Dogtra StB-Hawk Manuel D'instruction

BASIC MAINTENANCE

BASIC MAINTENANCE
Be sure that the rubber charging plugs are
always secured when the collar is in use. If your
plugs break or are ripped, please contact
Customer Service at +33 (0) 1 30 62 65 65 to
obtain replacements. After each session,
carefully inspect your unit for any missing
parts, or casing damage. Broken casings on
either the receiver or transmitter may affect the
waterproof guarantee of the unit. The
transmitter antenna should be secured and tight
for optimum performance. Rinse the unit after
each session and clean off any dirt or debris.
Storage Maintenance
- Your unit should be fully charged for
2 hours before extended storage. During
storage, the unit should be charged every
3 months for 2 hours, and once before the
first use.
- When traveling, try to store your units in a
room or slightly warmer temperatures.
Do not transport the unit exposed in
extreme climates.
36

WARRANTY AND REPAIR INFORMATION

WARRANTY AND
REPAIR INFORMATION
Warranty Repair
Dogtra-Europe provides the original
purchaser a one-year limited warranty on parts
and labor from the date of the original purchase.
The warranty does not cover failure resulting
from damage, abuse or loss of parts. The
warranty is void if the unit has been altered or
an unauthorized person has attempted work.
Batteries or the labor to replace them are not
covered under warranty after the first year.
A copy of the sales receipt showing purchase
date is required before warranty work is begun.
Write a note briefly explaining the problem
and include your name, address, city/post code,
daytime and evening phone numbers.
- Batteries or the labor to replace them are not
covered under warranty after the 1st year.
37