7. Troubleshooting
Problem
It is not possible
to draw hot
water or steam.
Too little milk foam – You are using the wrong kind
or liquid foam.
Coffee just drips
out.
The coffee is
missing its
«foamy layer».
Loud noise from
the coffee mill.
Decalcifying pro-
gram will not start.
ERROR 1
ERROR 5
ERROR 8
If you are unable to fix the problem yourself, please call our Service Hotline: 062 787 77 00.
36
Meaning
– The jet (12) is plugged up.
of milk.
– Milling is set too fine.
– Coffee is milled too fine.
– Not the right type of coffee.
– The beans are not fresh ground. – Use fresh ground beans.
– The milling fineness is not right – Fix the milling fineness
for the coffee bean type.
– Foreign object in the milling
works, for example a pebble.
– The filter is programmed to YES. – Program the filter to NO (see page 29).
– The on/off switch (2) ring blinks. – Let the coffee machine warm up to
– The coffee machine is too cold.
– The on/off switch (2) ring blinks. – Let the coffee machine warm up
– The coffee machine has not
reached operating temperature.
– The on/off switch (2) ring blinks. – Please call our Service Hotline
– The brewing unit is blocked or
not in the right position.
Remedy
– Clean jet thoroughly.
– Use cold milk with 15% fat content.
– Set the milling to a coarser setting
(see page 24).
– Use coarser milled coffee.
– Change the type of coffee.
(see page 24).
– Contact the Service Hotline
(see below). You can still use ground
coffee.
room temperature for a couple of
hours.
to room temperature for a couple
of hours.
(see below).