Troubleshooting; Warnings And Error Messages On The Display - Dräger DrugTest 5000 Manuel Technique

4

Troubleshooting

The following table describes possible faults and system messages.
If problems occur during use of the unit that are not listed in the following table or that cannot be resolved by following the listed
corrective measures, contact Dräger Services or a Dräger authorized service organisation.
Faults
No screen display within 10 seconds after
switching on the unit
Acoustic warning signal and display of the
message Close door
Acoustic warning signal and display of the
message Remove test cassette
Smoke development / pungent smell
4.1

Warnings and error messages on the display

Warnings and error messages are displayed in plain text. Follow any instructions associated with warnings and error messages.
Error
Description
Code
System test not successful.
10500
Measurement is not possible
System test not successful.
10517
Measurement is not possible
Barcode reading: Barcode
10518 data not readable or barcode
missing
System test: Internal standard
10548
value out of limits
10552 Invalid measurement
10800
10801
10802
10803 Battery charge is too low
10804
10805
10806
10808 Calibration data is corrupted
10811 Low Battery warning
Dräger DrugTest 5000 Test System
Cause
Battery discharged and no external
power supply connected
The door of the Analyzer was opened
during analysis
During the automatic self test a test
cassette was found in the unit
Wrong battery charging power supply
unit used.
Corrective Action
Detailed inspection is necessary to find
error -> Service is required. Please
contact your service representative.
Detailed inspection is necessary to find
error -> Service is required. Please
contact your service representative.
Please use new test cassette.
Check internal standard (change internal
standard) -> Service is required. Please
contact your service representative
Invalid results occurred. Please perform a
retest with a new, unused test kit. Make
sure the instrument is on a flat, even
surface.
Charge battery. If error still appears a
new battery may be required.
Update software. If error persists, rebuild
database
Charge battery
Remedy
Connect battery charging power supply
unit and establish mains power supply.
Close Analyzer door.
Open Analyzer door,
cassette and close door again.
Use supplied battery charging power
supply unit.
Contact Dräger if the problem persists.
Text on Screen
Faults occurred during the system test of
the device. Measurement not possible!
Please carry out maintenance.
Faults occurred during the system test of
the device.Measurement not possible!
Please carry out maintenance.
Faults occurred when reading the
barcode. Measurement has been
cancelled. Remove cassette and cartridge
and close the door.
Measurement has been cancelled.
Remove cassette and cartridge and close
the door.
Invalid –
Partially Incomplete Analysis
One or more substances were notfully
determinable.
Invalid results are due to failed internal
quality processes.
Individual invalid results do not invalidate
any other test result.
Rechargeable battery is completely
depleted. Device will be switched off.
An error has occurred when checking the
device's calibration data.
Please switch off the device.
Rechargeable battery is completely
depleted.
Connect mains adaptor or switch off
device.
Troubleshooting
remove test
21