Troubleshooting - DS Produkte XS-180050EU Mode D'emploi

Troubleshooting

If the device does not work properly, check whether you are able to rectify the problem
yourself. If the problem cannot be solved with the steps that are listed, contact the cus-
tomer service department.
Do not attempt to repair a electrical device yourself!
Problem
The device does
not start.
Low suction force.
Dust escapes from
the device during
cleaning.
The battery is not
charging up. The
lamps (23, 25) on
the charging sta-
tion (5) are off.
Unusual odour
27
Possible cause / solution
• Is the battery (7) fl at? Charge up the battery.
• Is the battery too weak? Charge up the battery.
• Is the dust container (20) full? Empty the dust container.
• Is the fi lter or the fi lter holder (19) heavily contaminated?
Clean it in accordance with the "Cleaning and storage" chap-
ter.
• Is the suction opening (21) / nozzle blocked? Switch off the
device and remove the blockage.
• It is also possible that some items will be too big / heavy to
be picked up by the device.
• Check whether the dust container and fi lter have been in-
serted correctly and adjust the fi t if necessary.
• Check whether the dust container is closed correctly.
• Is the fi lter or the fi lter holder heavily contaminated? Clean
it in accordance with the "Cleaning and Storing the Device"
chapter.
• Is the fi lter worn or damaged? Replace it.
• Is the battery seated correctly in the charging station?
• Is the mains adapter (4) connected correctly to the plug
socket and the charging station?
• Is the plug socket defective? Try another plug socket.
• Check the fuse of the mains connection.
• A new odour is normal when the device is used for the fi rst
time; it disappears after a while.
EN