Dogtra ARC800 FREE PLUS Guide D'utilisation page 47

MAINTENANCE
Basic Maintenance
Make sure the rubber charging cap is securely in place
when the system is in use. After each training session,
carefully inspect the unit for any missing parts or
damage to the casing. Damaged or broken casing may
affect the waterproof guarantee on the unit. After
confirming that there is no damage to the casing, rinse
the receiver and clean out any dirt or debris.
Storage Maintenance
The unit should be fully charged before storing for
extended periods. While in storage, the unit should be
given a full charge once a month and before the first use.
Store the units in room temperature. Do not keep the
units exposed to extreme climates.
Troubleshooting
If the unit is malfunctioning, please refer to the
"Troubleshooting Guide" before sending it to Dogtra for
service. If you have any questions or concerns, you may
email them to info@dogtra-europe.com, or call customer
service at +33 (0)1 30 62 65 65.
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TROUBLESHOOTING GUIDE
1. My dog is not reacting to the collar.
- Make sure the unit is turned on : Place the two
red dots together to turn on the receiver and push
the black button on the transmitter until it illuminates
to turn on the transmitter.
- Be sure the collar strap is tight enough so both
contact points are touching the dog's skin.
- The contact points may be too short for the dog.
To place an order for longer contact points that are
more appropriate for your dog, please call
+33 (0)1 30 62 65 65 or email us at info@dogtra-
europe.com. If you are already using the longest
contact points available, you might need to trim
down the hair on the dog's neck so both contact
points are touching the dog's skin.
- The intensity level may be too low for your dog.
Keep increasing the stimulation until the dog
responds, usually with neck movement, head
shaking, looking over its shoulder, etc. (response
may be very subtle).
2. The test light comes on, but I do not feel any
stimulation.
- Your tolerance may be higher than your dogs. We
recommend placing both contact points on your
inner wrist, where the sensitivity is higher, in order to
test the unit.
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