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Troubleshooting
Turn the igniter knob. If the igniter is good, a spark will jump across to the screwdriver. If no spark,
replace the igniter. If there is a spark, examine the wire of the electrode for cracks and cuts. Also
examine the electrode for grease and debris or see if the electrode tip is bent. Is the tip sparking to
the top of the electrode bracket? The rotary igniter may be replaced from the front by removing the
drip pan and reaching behind the valve panel to unplug the igniter wire.Then hold the rotary igniter
nut and loosen by rotating the igniter. If removing the valve panel is necessary, begin by removing all the
knobs, then remove the (2) screws from the igniter, and the (4) corner torx head screws of the valve
panel.
SPIDER AND INSECT WARNING!!! Spiders and insects can nest in the burners of this or any other
grill, and cause the gas to flow from the front of the burner.This is a very dangerous condition which
can cause a fire to occur behind the valve panel, thereby damaging the grill and making it unsafe to
operate. When to Look For Spiders: You should inspect the burners at least once a year or
immediately if any of the following conditions occur:
1. The smell of gas in conjunction with the burner flames appearing yellow.
2. The grill does not reach temperature.
3. The grill heats unevenly.
4. The burners make popping noises.
BEFORE CALLING FOR SERVICE:
If the grill does not function properly, use the following checklist before contacting your dealer for
service.You may save the cost of a service call. Troubleshooting is for general purposes only. If the
problem persists and you feel you require service, contact your dealer or the nearest authorized
agency to perform service. Only authorized agencies can perform warranty service. Call DCS Customer
Service at (888) 281-5698.
Grill won't light when the rotary igniter is turned:
1. Remove the grill top grates and the ceramic radiant trays, watch the igniter tip. You should
see a spark jump from the tip of the igniter when the knob is turned.
2. If there is no spark when the rotary igniter knob is turned, check the gas supply to the unit
and purge the line of any air.
3. Attempt to match light the burner, (see page 17) check to see that other burners on the
unit operate. Clean igniter tip of any debris.
Burner flame is yellow or orange, in conjunction with the odor of gas:
1. Check the burner inlet for obstructions. Check the air shutter for proper adjustment.
2. Grill may be in a dusty area. Move to less dusty area if possible.
Low heat with knob in "HI" position:
1. If only one of the burners appears low, clean the orifice and burner, clearing ports of any
obstruction.
2. Grill may be in a dusty area. Move to less dusty area if possible.
3. Check for proper gas supply and pressure.
4. Pre-heat grill for a full 15 minutes.
5. If using L.P. gas check for empty tank.
Optional rotis won't light:
1. If there is a spark at the thermocouple?
2. Does the rotis burner light when attempting to match light?
Optional rotis lights, but will not hold flame once button is released:
1. Continue holding safety valve button in depressed position until burner remains lit when
released.
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