Troubleshooting - Videotec ULISSE PLUS Manuel D'instructions

14 Troubleshooting

Ask for assistance from skilled personnel if:
• The unit is damaged after being dropped.
• There is noticeable deterioration in performance of the unit.
• The unit does not work properly, even though all the instructions in this handbook have been followed.
PROBLEM
The device is off and shows no signs of life.
There is no picture of the shot on the screen, but the screen is
blue and shows the message No Video Signal!!!.
The preset position settings do not correspond to the
shooting area.
Under certain zoom conditions the housing or roof interfere
with the image (only for versions with motorised lens).
During start-up the pan & tilt is disabled and the following
type of message is shown:
DE-ICE PROCEDURE
------------------------
WARNING
Deice Procedure ON
Time Remaining: 59m 30s
48
POSSIBLE CAUSES AND SOLUTIONS
Wiring error, blown fuse.
Make sure the connections are correct; check the continuity
of the fuses and if one is blown replace it using the size as
indicated in the table. If blown fuses are a frequent problem,
contact your authorised service centre.
Faulty wiring of camera, module, or faulty camera.
Make sure the connections are correct for the version with
camera and motorised lenses. For the version with the SONY
module, contact your authorised service centre.
Loss of absolute position reference point.
Follow the procedure to calibrate the dome from the
keyboard (see the appropriate handbook), or reset the
apparatus by switching it off and on again.
The camera is positioned too far back with respect to the
window.
Adjust the camera position on the slide until the correct
position is obtained.
Air temperature is very low.
Wait until the end of the pre-heating procedure.If the air
temperature is too low the ULISSE will remain disabled and
the following message will be shown:
SYSTEM BLOCKED
------------------------
WARNING!
LOW TEMPERATURE