Troubleshooting - Sony DSR-11 Mode D'emploi

Troubleshooting

Troubleshooting
Please check the following before contacting your Sony dealer.
Symptom
The power cannot be turned on.
The unit will not operate even if the power
has been turned on.
The cassette cannot be inserted.
It takes time to eject the cassette.
No picture.
Noise appears on the screen.
No picture via the DV jack.
The audio is noisy.
Pause is released automatically.
The picture and sound are muted in the
EE or recording mode.
The Remote Commander or remote
control unit does not work.
Though DV IN TC on the OTHERS menu
was set to EXTERNAL, the time code of
the signals input from the DV IN/OUT
connector cannot be recorded.
When the unit is recording an NTSC
formatted signal input from the DV IN/OUT
connector in DVCAM format, even if the
TC FORMAT on the OTHERS menu is set
to DF, the time code is recorded in non-
drop frame mode.
50
(GB) Chapter 4 Maintenance
Maintenance
Cause/Remedy
The AC adaptor is disconnected. t Connect the AC adaptor.
• Moisture condensation has occurred. t Turn off the power and disconnect the
AC adaptor. Connect the AC adaptor after about one minute and turn on the
power. Then, if there is a cassette in the unit, remove the cassette and keep the
cassette lid open, power on the unit and leave it on for more than one hour.
• The cassette is not inserted straight. t Insert it straight.
• There is moisture condensation on the head drum. t Keep the cassette lid
open and turn the power on. Then, wait more than one hour.
• The cassette is not inserted straight. t Insert it straight.
• Another cassette has been loaded already. t Remove the cassette and insert
the one you want to load.
This is not a malfunction. t This unit ejects the cassette slowly to protect the tape.
The video heads are dirty. t Clean the video heads using the supplied cleaning cassette.
• A damaged cassette is inserted. t Insert another cassette.
• The video heads are dirty. t Clean the video heads using the supplied
cleaning cassette.
• Reconnect the i.LINK cable (DV cable) (not supplied).
• The INPUT SELECT selector is set to other than DV. t Set it to DV.
A damaged cassette is inserted. t Insert another cassette.
Pause mode is automatically released to protect the tape.
The NTSC/PAL select switch setting is not appropriate. t Set it to a suitable
position for the color system of the input signals.
The REMOTE CONTROL switch setting is not appropriate. t Set it to a suitable
position for the device you use.
The REC MODE on the VTR SET menu is set to DV SP. t Set the REC MODE
to DVCAM.
The NTSC/PAL select switch is set to PAL. t Set it to NTSC.
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Chapter