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FAQ
FAQ
F A Q
Noises
Why can I hear noises while I'm cooking?
Noises may be generated while using the cooktop depending on the base material of the cookware. These
noises are normal for induction technology. They do not indicate a defect.
Possible noises:
A low humming noise like the one a transformer makes:
Occurs when cooking at a high heat setting. The noise disappears or becomes quieter when the heat setting
is reduced.
Low whistling noise:
Occurs when the cookware is empty. The noise disappears when water or food is added to the cookware.
Crackling:
Occurs when using cookware made from layers of different material or when using cookware of different
sizes and different materials at the same time. The volume of the noise can vary depending on the quantity of
food being cooked or the cooking method.
High-pitched whistling noises:
Can occur when two burners are used on the highest heat setting at the same time. The whistling noises dis-
appear or become quieter when the heat setting is reduced.
Fan noise:
The cooktop is equipped with a fan that switches on automatically at high temperatures. The fan may con-
tinue to run even after you have switched off the cooktop if the temperature detected is still too high.
Cookware
Which types of cookware can be used with an induction cooktop?
You can find information on which types of cookware can be used with an induction cooktop in the section
~ "Cooking with Induction"
Why is the burner not heating up and why is the heat setting flashing?
The cookware is on a different burner the one that has been switched on.
Make sure that you have switched on the burner on which the cookware is standing.
The cookware is too small for the burner that is switched on or it is not suitable for induction cooking.
Check that the cookware is suitable for induction cooking and that it is placed on the burner that best corre-
sponds to its size. You can find information on the type, size, and positioning of the cookware in the sections
~ "Suitability test of cookware"and ~ "Flexible Cooking Zone"
Why is it taking so long for the cookware to heat up or why is it not heating up sufficiently despite being on a high
heat setting?
The cookware is too small for the burner that is switched on or it is not suitable for induction cooking.
Check that the cookware is suitable for induction cooking and that it is placed on the burner that best corre-
sponds to its size. You can find information on the type, size, and positioning of the cookware in the sections
~ "Suitability test of cookware"and ~ "Flexible Cooking Zone"
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