Problem
The tool is producing
excessive vibration or
noise.
The bump head does not
advance the line.
The battery pack loses
charge quickly.
The battery charger is not
working.
The LED indicator light on
the battery charger is red.
Possible Cause
1. There is debris under
the grass shield or in
the bump head housing
on the trimmer.
2. The spool is not
properly wound.
1. The trimmer is out of
line.
2. The line is tangled in the
bump head housing.
3. There is debris under
the grass shield or in
the bump head housing
on the trimmer.
1. The battery pack is over
or under the appropriate
temperature range.
2. The trimmer is
overloaded.
1. The battery charger
is over or under
the appropriate
temperature range.
2. The outlet that the
battery charger is
plugged into does not
have power.
1. The battery charger
and/or battery pack
is over or under
the appropriate
temperature range.
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Corrective Action
1. Clean any debris from
under the grass shield
or in the bump head
housing.
2. Advance the line using
the bump head and/or
remove the line on the
spool and wind the
spool again.
1. Add more line to the
bump head.
2. Remove the bump head
cover and untangle the
line.
3. Clean any debris from
under the grass shield
or in the bump head
housing.
1. Move the battery pack
to a place where it is
dry and the temperature
is between 5°C (41°F)
and 40°C (104°F).
2. Trim at a slower pace.
1. Unplug the battery
charger and move it to
a place where it is dry
and the temperature
is between 5°C (41°F)
and 40°C (104°F).
2. Contact your licensed
electrician to repair the
outlet.
1. Unplug the battery
charger and move the
battery charger and
battery pack to a place
where it is dry and the
temperature is between
5°C (41°F) and 40°C
(104°F).