Fixing Malfunctions - Thermador Masterpiece Série Mode D'emploi

Fixing Malfunctions

Malfunctions are usually due to small details. Before
calling Customer Support, you should consider the
following advice and warnings.
Display
None
The displays flash
Ù
The indicator flashes
in the element displays
"ƒ
"...
"†
+ heat setting and
acoustic signal
"†
and acoustic signal
"‚ / "‡
"‰
"Š‹‹‹
"Š‹‚‹
"Š‹‚‚
š"
Do not place hot pans on the control panel.
Notes
If " appears on the display, the sensor for the element
▯
in question must be held down in order to be able to
read the fault code.
If the fault code is not listed in the table, disconnect
▯
the cooktop from the power supply, wait 30 seconds,
and then reconnect it again. If the display appears
again, contact Customer Support and tell them the
precise fault code.
26
Possible cause
The power supply has been discon-
nected.
The device has not been connected in
accordance with the connection dia-
gram.
Electronics error.
The control panel is damp or an
object is covering it.
An error has occurred in the electron-
ics.
The electronics have overheated and
have switched off the corresponding
element.
The electronics have overheated and
have switched off all elements.
There is a hot pan in the area of the
control panel. There is a risk that the
electronics will overheat.
There is a hot pan in the area of the
control panel. To protect the electron-
ics, the element has been switched
off.
The element has overheated and
switched itself off to protect the work
surface.
The element was operating for an
extended period without interruption.
The supply voltage is incorrect; out-
side of the normal operating range.
The cooktop is not connected prop-
erly.
The demo mode is activated
CAUTION
9
Repairs should only be done by an authorized
servicer.
Improper repair of your appliance may result in risk
of severe physical injury or death.
Solution
Use other electrical devices to check whether a
short-circuit has occurred in the power supply.
Ensure that the device has been connected in
accordance with the connection diagram.
If the error cannot be eliminated, inform Customer
Support.
Dry the control panel or remove the object.
To confirm the error, cover the control panel with
your hand.
Wait until the electronics have cooled down suffi-
ciently. Then touch any symbol on the cooktop.
Remove the pan. The error display goes out shortly
afterwards. You can continue to cook.
Remove the pan. Wait for a few seconds. Touch
any control. If the error display goes out, you can
continue to cook.
Wait until the electronics have cooled down suffi-
ciently and switch the element on again.
The automatic safety switch-off function has been
activated. See section "Automatic time limitation"
Contact your electrical utility provider.
Disconnect the cooktop from the power supply.
Ensure that it has been connected in accordance
with the connection diagram.
Disconnect the cooktop from the power supply.
Wait 30 seconds and reconnect it. Touch any
touch control in the next three minutes. The demo
mode is deactivated.